Copilot for Slack
Conversational AI, Automation, and Agent-Assist Solution for Slack
AI Service Desk
Aisera’s Copilot for Slack provides employees with pleasant self-service experiences and improves the productivity of organizations. Aisera auto-resolves incoming employee support requests using Conversational AI and automation for out-of-the-box AI-driven automated workflows. Leverage AI Copilot to support employees with instant access to knowledge, streamlined work processes, reduced workloads, and dramatic employee satisfaction improvements.
Create customized and configurable notifications, alerts, and flows to proactively address user issues and requests for higher engagement and faster resolutions with Listening Mode on Slack
Featured Case Study
By leveraging Aisera’s AI Service Management solution on Slack, Dartmouth was able to deliver 60% auto-resolutions of IT support requests for students and faculty. Aisera quickly reduced wait times and high ticket volumes on Slack to make digital access to learning, teaching, and collaboration easier.