ChatGPT & AI Search
for the Enterprise
AiseraGPT
AI Copilot
AI Search
Agent Assist
Why Aisera
Generative AI Leader
IDC - Gen AI
Forrester - Gen AI
Forrester - AI Observability
EMA - AI Observability
“Generative AI is game-changing for conversational AI and Aisera’s conversational AI platform is making heavy use of generative AI to help organizations quickly create and deploy conversational AI solutions that meet a variety of needs both internally and externally.”
“Aisera is a good fit for organizations looking to pursue customizable but OOTB virtual agents….. Aisera’s current platform strengths revolve around analytics, automation functionality, and time to deploy…”
“Aisera is a good fit for enterprises that want to be aggressive in their approach to modernizing IT operations by investing in the latest AI/ML approaches and are striving for a zero unplanned outage environment…”
"Aisera is a highly adaptive AIOps vendor with a creative approach to advanced analytics, along with low cost, minimal administrative overhead, and fast time to value. Aisera has a strong presence in mid-tier enterprises, as well as in larger enterprises where most of today’s AIOps solutions reside. It is also one of only five vendors to be a Value Leader in all three use cases."
What Our Customers Say
AiseraGPT is a powerhouse solution – we are resolving user requests with unparalleled accuracy and achieving a new era of efficiency and operational excellence.
$1M+
Cost Savings
67%
Resolution Rate
80%
Improved Employee Satisfaction
DaveGPT, powered by Aisera, fundamentally impacts how we scale by automating simple interactions and generating value through efficiency and supporting our members.
89%
Resolution Rate
60%
First Call Resolution Improvement
50%
Improved Agent Productivity
Our vision to create a one-stop shop across IT, HR, Store Support, was realized with Aisera's AI Copilot & AiseraGPT.
$5M+
Cost Savings
84%
Resolution Rate
90%
Improvement in ESAT
Our partnership with Aisera has allowed us to achieve significant business outcomes while still providing a compelling CX.
75%
Resolution Rate
75%
Improved Agent Productivity
95%
Customer Satisfaction (CSAT)
What impressed us was Aisera’s unsupervised learning capabilities, it also had the best intent recognition entity we could find.
63%
Reduced Mean Time To Resolution (MTTR)
90%
Average Prediction Accuracy
32K
Agent Hours Saved
Our self-service rate is over 70%, well above the industry average of 20 to 30%, helping us achieve over $1M in cost savings.
74%
Resolution Rate
95%
Self-Service Customer Satisfaction (CSAT)
$1M
Cost Savings in Case Deflection
Gen AI Demos
Healthcare
Travel
Retail
IT
HR
Sales
Industry Awards & Recognition
"Flexible, effective, easy to implement, engaged services delivery team"
– VP of IT
"Aisera has been an excellent partner in seeing through the success of our AI and Self-Service IT tools"
- IT Manager
"Love the automation experience that we've added to our environment"
- IT Support
"Finally an ML/AI tool that’s not a black-box that puts you in control"
– Product Manager, Employee Enablement