What Analysts Have to Say
A Leader in Chatbot for IT
“Aisera is a good fit for organizations looking to pursue customizable but OOTB virtual agents….. Aisera’s current platform strengths revolve around analytics, automation functionality, and time to deploy…”
– The Forrester Wave™: Chatbots For IT Operations, Q4 2022
A Leader in Process-Centric AIOps
“Aisera is a good fit for enterprises that want to be aggressive in their approach to modernizing IT operations by investing in the latest AI/ML approaches and are striving for a zero unplanned outage environment…”
– The Forrester Wave™: Process-Centric AI for IT Operations (AIOps), Q2 2023
Do More with Less
Self-service through human-like conversations
~75%
Auto-Resolution
Rate
~85%
Improvement in
ESAT & CSAT
$3M+
Support Cost
Savings
What Our Customers Say
Generative AI Solutions for Magical Experiences
Unleash the Human Potential Within the Enterprise
Employee Experience
Cut service desk costs, maximize ticket deflections, increase productivity, and elevate employee experience through self-service
Customer Experience
Deliver delightful and personalized customer experiences with human-like conversations, care, and empathy while cutting support costs
Ops Experience
Predict and prevent major incidents, performance bottlenecks, and outages. Use natural language to query health status, issues, and root-cause
Voice Experience
Cut wait times with conversational IVR and AI workflow automations for frictionless and immersive experiences
Build Your Own Bot Experience
Buy, Build, or Bring your LLM and operationalize your Generative AI app or deploy your chatbot that is trained on your data in weeks not months
Generative AI Solutions for Magical Experiences
Unleash the Human Potential Within the Enterprise
Cut service desk costs, maximize ticket deflections, increase productivity, and elevate employee experience through self-service
Learn More
Deliver delightful and personalized customer experiences with human-like conversations, care, and empathy while cutting support costs
Learn More
Predict and prevent major incidents, performance bottlenecks, and outages. Use natural language to query health status, issues, and root-cause
Learn More
Cut wait times with conversational IVR and AI workflow automations for frictionless and immersive experiences
Learn More
Buy, Build, or Bring your LLM and operationalize your Generative AI app or deploy your chatbot that is trained on your data in weeks not months
Learn More
Choose Your Generative AI Journey
Aisera Large Language Models
Buy, build or bring your Large Language Models (LLMs) on the AI Service Experience platform and operationalize your bot or Generative AI app
AiseraGPT
Experience AiseraGPT, a turnkey Generative AI solution where chatbots meet action bots, built with enterprise LLMs and customizable to your data
Aisera AI Copilot
Get Aisera’s AI Copilot, a concierge solution building on AiseraGPT to anticipate needs, provide proactive notifications, and broadcast messages
Why Aisera
One Platform Approach
EX, CX, OX & Contact Center
Large Language Models (LLMs)
Industry and Domain-Specific
AI Learning
Unsupervised, Reinforced & Collective
Self-Service Automation
400+ Integrations with 1200+ AI Workflows Out-of-the-Box
Enterprise-grade AiseraGPT
Meets Security, Data Privacy & Compliance Requirements
Omnichannel Experience
Natural Language Interactions for Digital & Voice Channels
Resource Highlights
Blog
ChatGPT for Customer Support: How Generative AI Solutions Can Empower Customer Service Teams
Webinar
ChatGPT and Generative AI for Thriving in a Tight Economy: Insights, Trends, and Success Stories from Chegg and Gap
Industry Recognition
Aisera has garnered accolades from industry analysts, media publications,
business influencers, and partner organizations as a leader in AI.
