The Autonomous Enterprise powered by Aisera Agentic AI

Domain-specific, battle-tested AI Agents,
that transform work and deliver business value.

See it in action

Gartner recognizes Aisera as a Leader
in GenAI Technologies

Generative AI Knowledge Management Apps/General Productivity
Generative AI Engineering

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A Single Unified Agentic AI Platform

Go beyond simple assistance – deliver autonomous execution.
Automate tasks. Deliver answers. Transform workflows.

Platform Overview

The World’s Top Brands Trust Aisera

“We are very pleased with the roll-out of AiseraGPT and are looking forward to expanding our footprint and capabilities with Aisera.”

Adam Dallaire

Senior Manager

$1.9M Projected Cost Savings

50% Auto-Resolution Rate

72% Improved Productivity
“As a public entity, it is always important that we look for ways to optimize our services from cost savings, availability of services, and employee satisfaction. We have invested in Aisera to realize this vision and are working toward a successful implementation.”

Sean Greer

IT Director – Service Delivery

79K User Hours Saved

81% Auto-Resolution Rate

85% Improved Employee Productivity
“At Big 5, harnessing the transformative capabilities of AiseraGPT with Generative AI, we empower our workforce with instant self-service, ensuring we move fast and achieve peak productivity.”

Tim Montano

VP of IT

24K User Hours Saved

64% Auto-Resolution Rate

85% Improved Customer Satisfaction
“With Aisera’s AI Customer Service solution, we can now quickly resolve customer inquiries in seconds through self-service. It’s amazing how Aisera’s generative AI assistant can automate our customers’ requests while delivering personalized and humanized conversational experience at scale.”

Ehab Goldstein

VP OneTouch® Global Customer Care & Strategic Insights

$2.2M Cost Savings

65% Auto-Resolution Rate

70% Improved Customer Satisfaction

Delivering Real-World Business Value

90% Avg Support
Cost Savings

75% Auto-Resolution
Rate

80% Boost
Employee Productivity

85% Improved
Customer Satisfaction

130 Hours Saved
Per User/Year

Reduce Cost.
Increase Productivity.
Transform Experiences.

IT

HR

Finance

Procurement

Customer Experience

User Access Management

Empower users to regain account access quickly and securely with AI agents.

Application Access Management

Accelerate the software provisioning process for employees by leveraging Aisera’s AI Agents to automate the workflow.

Proactive Major Incident Prediction

Predict outages and incidents with proactive detection & remediation. By analyzing incidents from your ticketing systems and telemetry data Aisera’s Agentic AI can predict outages up to 48 hours before they happen.

Employee Onboarding

Redefine the onboarding process with AI agents for HR to manage multi-step cross-functional workflows autonomously.

Time-Off & Leave Management

Optimize the paid time off (PTO) management process by automating request management, approvals, and tracking.

Benefits & Claims Management

Enable employees to access, update, and manage their benefits with AI agents.

Budget Management

Optimize budget allocation by analyzing historical data, predicting future financial needs, and detecting anomalies in spending with real-time alerts.

Expense Reports Management

Automate expense tracking by extracting receipt data, categorizing transactions, and validating compliance by flagging duplicates and fraudulent claims.

Financial Metrics & Analysis

Analyze financial performance in real time with automated reporting and predictive analytics to forecast trends, mitigate risks, and drive smarter decisions.

Contracts Management

Facilitate fast and thorough contract review by extracting crucial details, ensuring compliance with company policies and local laws.

Inventory Management & Demand Forecasting

Proactively alert procurement teams across multiple channels when inventory levels fall below a certain threshold and trigger reorders

Invoices Management

Automate the entire invoice processing lifecycle by triggering AI workflows, including order processing, invoicing, and shipment tracking.

Retail & eCommerce

AI agents make it easy for your customers to manage their orders. Instead of navigating through various pages, they can easily submit return requests.

Healthcare

Automate routine tasks – schedule, reschedule, or cancel appointments, and update missing personal information.

Insurance

Filing a claim is easy with AI agents. Aisera helps reduce stress and automatically speeds up the claim filing process by filling in the necessary information.

Industry’s Most Awarded Agentic AI Platform

2024 Gartner^® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management

“Aisera addresses a wide set of AI applications in ITSM use cases within its offering. Customers can leverage Aisera’s proprietary LLM or bring their own models and use the LLM Studio to tune them with their own knowledge and ITSM data.”

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The Forrester Wave™: Conversational AI Platforms for Employee Services Q3 2024

“The strength of Aisera’s current offering comes from its variety of functionality, with strong support across agent augmentation, automation facilities, prebuilt assets, automated workflow development…”

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Generative AI for Enterprise

“Generative AI is game-changing for conversational AI and Aisera’s conversational AI platform is making heavy use of generative AI to help organizations quickly create and deploy conversational AI solutions that meet a variety of needs both internally and externally.”

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Aisera’s Gen-AI-centric tech stack serves as example of a Gen-AI native IT architecture

“Aisera is a Gen-AI native company focusing on providing Gen-AI based solutions for, amongst other things, IT, HR, and customer service. Given their skew towards being a Gen-AI native company, this exhibit could illustrate how future tech stacks for companies could look.”