What we do
AI Service Management (AISM)
There are many examples of disruption in the consumer space – Uber disrupting the cab industry, Airbnb disrupting the hospitality industry and so on; but have you wondered who is disrupting support and operations?
AISERA helps make businesses and customers successful by offering consumer-like user experience for support and operations. We have built the world’s first AISM solution for IT, HR, Customer Service, Facilities, and IT/Cloud Operations. With AISERA, organizations can provide a personalized and proactive experience for users by automating the resolution of tasks and actions.
Who we are
Check out this short video to learn more about how to improve employee and customer experience and reduce costs with our AISM solution.
AISERA proactively auto-resolves requests to meet high user demands for faster resolutions. Automating multi-step conversations and understanding broader intents, sentiment, and key messages from users enable businesses to deliver exceptional service experiences.
AISERA solutions are non-disruptive and integrates with existing systems.