ChatGPT & AI Search
for the Enterprise
AiseraGPT
AI Copilot
AI Search
Agent Assist
Why Aisera
What Analysts Are Saying
Forrester - Conversational AI
IDC - Gen AI
Forrester - AI Observability
EMA - AI Observability
“The strength of Aisera’s current offering comes from its variety of functionality, with strong support across agent augmentation, automation facilities, prebuilt assets, automated workflow development…”
“Generative AI is game-changing for conversational AI and Aisera’s conversational AI platform is making heavy use of generative AI to help organizations quickly create and deploy conversational AI solutions that meet a variety of needs both internally and externally.”
“Aisera is a good fit for enterprises that want to be aggressive in their approach to modernizing IT operations by investing in the latest AI/ML approaches and are striving for a zero unplanned outage environment…”
"Aisera is a highly adaptive AIOps vendor with a creative approach to advanced analytics, along with low cost, minimal administrative overhead, and fast time to value. Aisera has a strong presence in mid-tier enterprises, as well as in larger enterprises where most of today’s AIOps solutions reside. It is also one of only five vendors to be a Value Leader in all three use cases."
What Our Customers Say
DaveGPT, powered by Aisera, fundamentally impacts how we scale by automating simple interactions and generating value through efficiency and supporting our members.
89%
Resolution Rate
60%
First Call Resolution Improvement
50%
Improved Agent Productivity
Our vision to create a one-stop shop across IT, HR, Store Support, was realized with Aisera's AI Copilot & AiseraGPT.
$5M+
Cost Savings
84%
Resolution Rate
90%
Improvement in ESAT
Our partnership with Aisera has allowed us to achieve significant business outcomes while still providing a compelling CX.
75%
Resolution Rate
75%
Improved Agent Productivity
95%
Customer Satisfaction (CSAT)
What impressed us was Aisera’s unsupervised learning capabilities, it also had the best intent recognition entity we could find.
63%
Reduced Mean Time To Resolution (MTTR)
90%
Average Prediction Accuracy
32K
Agent Hours Saved
Our self-service rate is over 70%, well above the industry average of 20 to 30%, helping us achieve over $1M in cost savings.
74%
Resolution Rate
95%
Self-Service Customer Satisfaction (CSAT)
$1M
Cost Savings in Case Deflection
Gen AI Demos
Healthcare
Travel
Retail
IT
HR
Sales
Industry Awards & Recognition
"Flexible, effective, easy to implement, engaged services delivery team"
– VP of IT
"Aisera has been an excellent partner in seeing through the success of our AI and Self-Service IT tools"
- IT Manager
"Love the automation experience that we've added to our environment"
- IT Support
"Finally an ML/AI tool that’s not a black-box that puts you in control"
– Product Manager, Employee Enablement