Aisera Customers - Our Champions

Learn how Aisera is helping top businesses deliver self-service experiences for employees and customers

Featured Customer

“By streamlining our employee service experience to auto-resolve support requests using workflow automation, knowledge, and service catalogs from ServiceNow, Aisera enables Zoom employees to get instant answers to their IT issues. We are ecstatic with the results and benefits that Aisera’s AI Service Desk has given us.”

Gary Chan | Head of IT Infrastructure and Employee Services

Zoom (IT)Zoom (CS)

Customer Testimonials

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National Healthcare Provider
80% improved employee experience and 90% improved Mean-time-to-Resolution, and self-service to streamline processes.
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Global Hi-Tech Company
Resolving more than 45% of IT service desk requests autonomously without manual intervention.
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Military Branch
Aisera’s Virtual Assistant auto-resolves 64% of employee requests and provides an 80% improvement in resolution times.