Here are the different use cases of supporting Travel, Hospitality & Transportation with AI & Automation.
24/7 Assistance on the GoYour customers need fast, effective help, especially when they’re on the go. Aisera’s intelligent virtual assistant eliminates long wait times and provides instant support by auto-resolving common requests on any channel.
Scale Support EfficientlyWhether you have a support team of 10 or a 100, Aisera helps maximize your support team’s impact with automated resolution of simple and complex requests. This frees up your employees to focus on more complex tasks while providing best-in-class support that keeps your customers happy.
A Personalized Support ExperienceFrom communicating in the customer’s native language to providing personalized notifications and recommendations, Aisera’s bot provides the highly personalized experience your customers enjoy.
Seamless Escalation to Live AgentsNeed more assistance? No problem. Aisera’s intelligent virtual assistant seamlessly escalates requests to the right agent, ensuring that your customers get the best help possible. Aisera’s AI Assist also provides agents with recommended actions and articles to enhance the support experience.