The Autonomous Enterprise powered by Aisera Agentic AI
Domain-specific, battle-tested AI Agents,
that transform work and deliver business value.
Magic Quadrant™ Leader in AI Apps for ITSMA Single Unified Agentic AI Platform
Go beyond simple assistance – deliver autonomous execution.
Automate tasks. Deliver answers. Transform workflows.
The World’s Top Brands Trust Aisera
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“We are very pleased with the roll-out of AiseraGPT and are looking forward to expanding our footprint and capabilities with Aisera.”
$1.9M Projected Cost Savings50% Auto-Resolution Rate72% Improved Productivity -
“DaveGPT, powered by Aisera, fundamentally impacts how we scale by automating simple interactions and generating value through efficiency and supporting our members.”
89% Auto-Resolution Rate60% First Call Resolution Improvement50% Improved Agent Productivity -
“As a public entity, it is always important that we look for ways to optimize our services from cost savings, availability of services, and employee satisfaction. We have invested in Aisera to realize this vision and are working toward a successful implementation.”
79K User Hours Saved81% Auto-Resolution Rate85% Improved Employee Productivity -
“Our self-service rate is over 70%, well above the industry average of 20 to 30%. We are using the built-in analytics to determine what is and is not working and tuning the ontology to be even more specific to our business. That should raise that rate even higher.”
74% Auto-Resolution Rate95% Self-Service Customer Satisfaction (CSAT)$1M Cost Saving in Case Deflection -
“At Big 5, harnessing the transformative capabilities of AiseraGPT with Generative AI, we empower our workforce with instant self-service, ensuring we move fast and achieve peak productivity.”
24K User Hours Saved64% Auto-Resolution Rate85% Improved Customer Satisfaction -
“With Aisera’s AI Customer Service solution, we can now quickly resolve customer inquiries in seconds through self-service. It’s amazing how Aisera’s generative AI assistant can automate our customers’ requests while delivering personalized and humanized conversational experience at scale.”
$2.2M Cost Savings65% Auto-Resolution Rate70% Improved Customer Satisfaction
Delivering Real-World Business Value
Cost Savings
Rate
Employee Productivity
Customer Satisfaction
Per User/Year
Reduce Cost.
Increase Productivity.
Transform Experiences.
Reduce Cost.
Increase Productivity.
Transform Experiences.
Industry’s Most Awarded Agentic AI Platform
“Aisera addresses a wide set of AI applications in ITSM use cases within its offering. Customers can leverage Aisera’s proprietary LLM or bring their own models and use the LLM Studio to tune them with their own knowledge and ITSM data.”
“The strength of Aisera’s current offering comes from its variety of functionality, with strong support across agent augmentation, automation facilities, prebuilt assets, automated workflow development…”
“Generative AI is game-changing for conversational AI and Aisera’s conversational AI platform is making heavy use of generative AI to help organizations quickly create and deploy conversational AI solutions that meet a variety of needs both internally and externally.”
“Aisera is a Gen-AI native company focusing on providing Gen-AI based solutions for, amongst other things, IT, HR, and customer service. Given their skew towards being a Gen-AI native company, this exhibit could illustrate how future tech stacks for companies could look.”
Customer Trust: The Ultimate Recognition
