Gen AI for
Healthcare & Hospitals
with Gen AI and Automation
How AI is improving the experience of healthcare practitioners and patients
79%
Improved Employee
Productivity
90%
Improved
MTTR
75%
Auto-Resolution
Rate
Use Cases
Appointment Scheduling
Automate routine tasks – schedule, reschedule or cancel appointments, and update missing personal information
Patient Care Management
Interact with healthcare providers, request prescription refills, view test results and medications
Patient Support
Enable patient self-serve with automatic MyChart account creation and password reset
Proactive Patient
Reminders
Send proactive notifications to patients about upcoming vaccinations, health visits, and prescription status
Invoice Payment
and Claims
Generate invoices and resolve billing and claims issues with pre-built integrations to patient scheduling systems, EHR, IVR, and insurance claims management systems
Seamless Bot to
Agent hand-off
Analyze natural language, utterance, and sentiment to interpret when a customer is unhappy and seamlessly transfer to a live agent
Learn how a leading National Healthcare Provider reduced its operational cost and improved MTTR
Aisera’s AI Service Desk allows our company to streamline our processes and break the cycle of endless monotony and searching for information. Now, we have enabled our staff with immediate self-service options so they can focus on getting patients the help they need when they need it. Aisera has helped reimagine what’s possible for our staff. 
Benefits
Up to 75% auto-resolution rate of support tickets
Save up to 10,000 agent hours annually
Provide exceptional round-the-clock support
Integrations
