Integrated AI Service Experience
Layer automation on top of industry-leading ITSM tools, CRM, and Customer Data sources to provide the ultimate service experience. You get a unified experience without jumping hoops, and live agents can be more efficient & productive.
MS Teams Integration
Conversational AI, Automation, and Agent-Assist for MS Teams.
Conversational AI, Automation, and Agent-Assist for Slack.
Conversational AI, and Automation Solution for Zoom.
Conversational AI, Automation & Agent-Assist for Salesforce.
Auto-Resolution, Agent-Assist & AI-Driven Workflows for Zendesk.
Conversational AI, Ticket AI, and Agent-Assist for ServiceNow.
Webex by Cisco Integration
Conversational AI, Automation, & Agent-Assist for Webex by Cisco.
Technology Partner Ecosystem
Love integrations? Aisera makes it easy to connect to any app with open APIs, giving you access to a wealth of data to deliver a world-class AI Service Experience.
Aisera integrates with most ticketing systems to provide automatic ticket creation, classification, routing, and triaging.
Integrating HR systems with Generative AI platforms is crucial for resolving HR requests without the need for human intervention. AiseraGPT with HR-optimized LLMs provides a human language interface while automating complex processes with pre-built action workflows to handle HR requests within seconds.
Organizations struggle with knowledge buried in disparate and siloed systems. Aisera’s powerful Neural Search capabilities connect your knowledge base to instantly leverage your content and provide the best answers possible to customers, employees, and agents.
Today’s dynamic work environment demands flexible access and support. Aisera connects with endpoint management tools so customers and employees can streamline access rights of endpoint devices to a network, while complying to security policies.
Aisera integrates with various enterprise applications, helping you to deliver instant service and higher satisfaction rates.
A contact center doesn’t sleep which is where Aisera steps in to help provide the resources and tools to automate your contact center with AI and Machine Learning.
Aisera can be where your users are. Aisera integrates with your preferred chat, commerce, and communication tools.
Identity & Access Management (IAM)
Don’t leave your users locked out. Aisera provides 24/7 support for various IT tasks like password resets, software provisioning, troubleshooting, and more.
With Aisera, you can combine ticketing, patient records, patient messaging, billing, and claims management into one centralized system.