Generative and Conversational AI for Enterprise

Through Aisera’s 24x7 virtual agent Zoom improved employee satisfaction by 80% and reduced support costs by $1 million.

Our self-service rate is over 70%, well above the industry average of 20 to 30%, helping us achieve over $1M in cost savings.

What impressed us was Aisera’s unsupervised learning capabilities, it also had the best intent recognition entity we could find.

84% of Chegg’s requests handled by Shelly were resolved to our satisfaction and led to 50% increase in agent productivity.