Best AIOps Platform

Proactively predict and detect major incidents, automate root cause analysis, and prevent service outages

AIOps Solution Overview

Address service disruptions before they happen and provide real-time response to business applications with our SaaS-based AIOps Platform. Aisera’s purpose-built AIOps solution is domain-agnostic and provides a layer of intelligence between your full-stack monitoring and ITSM tools. Now you can proactively resolve major incidents, automate root cause analysis, and prevent outages.

By applying automation to IT Operations, DevOps, and Cloud Operations management, Aisera’s AIOps tool dramatically accelerates diagnosis and resolution times, while minimizing disruption for end-users.

  • Proactive incident management to predict service outages
  • 1200+ pre-built remediation actions for IT and DevOps
  • Real-time dynamic CMDB and automated discovery
  • Predict and remediate major incidents and outages autonomously

Our AIOps Platform's Featured Capabilities

Aisera’s domain-agnostic AIOps software identifies complex behaviors and patterns while analyzing correlations and causality on alerts and incidents across applications, services, and systems. These advanced capabilities enable accurate prediction of outages and major incidents (MIs) while automating the task to find the root cause and executing runbooks for auto-remediation.

Major Incident Detection and Prediction

Using advanced noise suppression techniques and Spatiotemporal correlation techniques, Aisera uncovers the early formation of unique situations (anomaly detection) likely to lead to performance degradation and outage of business-critical services.

IT Service Management

Automated AI Discovery

Artificial Intelligence driven discovery finds applications, devices, and cloud resources on your network to provide continuous visibility into the data center and cloud assets using ITSM and monitoring data.

AI automation, AIOps, Self-service AI

Dynamic CMDB

Aisera’s AIOps leverages change requests, incident tickets, and alerts data to discover enterprise configuration items (both on-prem and cloud) and reconstruct an accurate service topology by exploiting their metadata to keep them current.


Automated Root-Cause Analysis

Precisely analyze data to pinpoint the configuration item(s) which caused each major incident based on the discovered symptoms and similar past major incidents.

AI operations, AI Service Management

Automated Causal Graph

Perform analysis of correlations and causality on alerts and incidents across applications, services, and systems to highlight the immediate impact on the cause and impact on the business uptime.

AI Automation, AIOps

CI and MI Connectivity Graph

The connectivity graph offers actionable insights into how incidents and alerts are impacting users, up/downstream systems, and business applications.


What Our Customers Say


What is meant by AIOps?

AIOps proactively predicts and detects major incidents, automates root cause analysis, and prevents service outages. AIOps provides full-stack visibility for business, cloud, and IT operations to minimize disruptions by providing observability, prediction, and remediation services

What are the 4 key stages of AIOps?

  1. Data collection and model training
  2. Automated detection and triage
  3. Automated Response and Remediation
  4. Continuous Learning and Improvement

What problems does AIOps solve?

  1. Maintains a healthy CMDB
  2. Discoverability. Discover your on-premise or IT cloud assets without compromising security
  3. Outage Insights. Detect application performance issues before your customers
  4. Intelligent Alerts. Get early warnings about potential major incidents before they turn into outages
  5. Blind Spots. Correlate signals across your tech stack to avoid blind spots
  6. Impact and Root Cause Analysis. Reduce Mean Time to Detection by automating root cause analysis
  7. AI Workflow Actions: Identify the impact and urgency of an incident and triage accordingly
  8. Major Incident Clustering. Incrementally and continuously learns from new data and from user feedback.

Is AIOps the same as DevOps?

No. DevOps and AIOps serve different purposes.

DevOps builds and deploys software systems that focus on collaboration between the business, development, and operations teams. AIOps removes the need for constant human supervision and intervention with an intelligent, autonomous system that can easily monitor and predict anomalies in applications or an entire IT operations application stack across the organization as a whole.

What is the difference between MLOps and AIOps?

MLOps combines Machine Learning (ML) with DevOps to manage the lifecycle of ML models. MLOps ensures that ML models are deployed in a consistent, scalable, and reliable manner and can adapt to changing data requirements. AIOps on the other hand focuses on the optimization of IT Operations using AI and machine learning.