Microsoft + Softomotive: What Does This Deal Mean For RPA?20200522170720

Microsoft + Softomotive: What Does This Deal Mean For RPA?

May 22, 2020
At Microsoft’s Build conference this week, CEO Satya Nadella announced the acquisition of Softomotive, which is a top RP...
The FinTech Edge – Aisera – Muddu Sudhakar20200505183931

The FinTech Edge – Aisera – Muddu Sudhakar

May 5, 2020
Watch Aisera CEO Muddu Sudhakar discuss how Aisera's AI Service Management solution drives exceptional customer and empl...
Why Enterprise Software Will Be Forever Changed20200505182112

Why Enterprise Software Will Be Forever Changed

May 5, 2020
The remote work lifestyle will eat the enterprise. Companies have already made huge investments for this and will not ab...
AI Workforce Tackles COVID-19: Q&A with Muddu Sudhakar20200416174228

AI Workforce Tackles COVID-19: Q&A with Muddu Sudhakar

April 16, 2020
Alumnus and serial entrepreneur Muddu Sudhakar’s company, Aisera, offers a virtual AI-based workforce available 24/7. Wi...
Customer Service Management Improved With AI20200416165219

Customer Service Management Improved With AI

April 16, 2020
Customer service centers, whether a shipping group dealing with consumers or an IT organization working with corporate e...
IT Help Desks Accelerate Service For Remote Employees20200415161038

IT Help Desks Accelerate Service For Remote Employees

April 15, 2020
We’re already aware that AI is transforming the IT help desk. The recent global pandemic, however, calls new attention t...
Tech Pitches in to Fight COVID-19 Pandemic20200331182353

Tech Pitches in to Fight COVID-19 Pandemic

March 31, 2020
A growing number of tech companies and IT pros are working in a variety of ways to help fight the ongoing coronavirus pa...
AIOps Provider Aisera Offers Free Aid During Coronavirus Crisis20200330153339

AIOps Provider Aisera Offers Free Aid During Coronavirus Crisis

March 30, 2020
Palo Alto, Calif.-based Aisera has been providing 24/7 AI technology-based assistance to health care providers and gover...
The Next Generation For RPA (Robotic Process Automation)20200326161929

The Next Generation For RPA (Robotic Process Automation)

March 26, 2020
Robotic Process Automation (RPA) is a fairly simple technology. Consider that it is only been until the past few years t...
Grow and Scale With Conversational AI, RPA20200324174305

Grow and Scale With Conversational AI, RPA

March 24, 2020
Aisera's AI Service Management (AISM) solution is designed to aid companies in growing and scaling using technologies su...
Aisera Offers Free Virtual Assistance to Healthcare and Government20200320155246

Aisera Offers Free Virtual Assistance to Healthcare and Government

March 20, 2020
Aisera is offering its remote working virtual assistant and collaboration app free for 60 days to help healthcare organi...
The Vanguard in AI: Top 20 Startups in Silicon Valley20200304001718

The Vanguard in AI: Top 20 Startups in Silicon Valley

March 4, 2020
The AI sector has been hot for years in Silicon Valley. With some new trends, there is a list of eye-catching AI startup...
Aisera Closed Series B Round of Financing20200302191539

Aisera Closed Series B Round of Financing

March 2, 2020
Aisera, the world's first AI-driven platform that automates tasks, actions, and workflows for employees, raised $20M in ...
6 Tips to Avoid Automation Disaster20200225231411

6 Tips to Avoid Automation Disaster

February 25, 2020
If your automated DevOps pipeline or robotic process automation is flawed, it can spawn endless headaches, as these hard...
Predictions 2020: What to Expect in AI, ML, RPA Sectors20200221181409

Predictions 2020: What to Expect in AI, ML, RPA Sectors

February 21, 2020
At the end of each year, eWEEK likes to post observations from IT thought leaders about what they think we should all ex...
Aisera Raises $20 Million To Transform The Enterprise Service Experience20200221181006

Aisera Raises $20 Million To Transform The Enterprise Service Experience

February 21, 2020
Aisera — the world’s first AI-driven platform that automates tasks, actions, and workflows for employees and customers —...
Aisera Secures $20M in Series B Funding20200221180454

Aisera Secures $20M in Series B Funding

February 21, 2020
Aisera, a Palo Alto, Calif.-based AI-driven platform that automates tasks, actions and workflows for employees and custo...
Aisera Secures Series B Funding, Led by Norwest Venture Partners20200221175900

Aisera Secures Series B Funding, Led by Norwest Venture Partners

February 21, 2020
Aisera, the world’s first AI-driven platform that automates tasks, actions, and workflows for employees and customers, a...
Aisera, an AI Tool Exits Stealth With $50M20200218203801

Aisera, an AI Tool Exits Stealth With $50M

February 18, 2020
Robotic process automation — the ability to automate certain repetitive software-based tasks to free up people to focus ...
Aisera Secures Funding to Transform the Enterprise Service Experience20200218202346

Aisera Secures Funding to Transform the Enterprise Service Experience

February 18, 2020
Aisera, the world's first AI-driven platform that automates tasks, actions and workflows for employees and customers, an...
ITSM+: What Is Demanded For An AI Service Desk20200213182916

ITSM+: What Is Demanded For An AI Service Desk

February 13, 2020
With the consumerization of enterprise IT, employees are expecting the same level of service excellence from IT service ...
Aisera Launches AI Service Management Platform20200129181631

Aisera Launches AI Service Management Platform

January 29, 2020
Aisera, the world’s first artificial intelligence (AI) driven service experience solution, announced its launch in a hig...
Aisera Launches Product for Service Management20200128221913

Aisera Launches Product for Service Management

January 28, 2020
Aisera, a provider of an AI-driven service experience solution, is launching its debut product that will deliver transfo...
Aisera Launches AI Service Management (AISM) Platform20200128173034

Aisera Launches AI Service Management (AISM) Platform

January 28, 2020
Aisera, the world's first artificial intelligence (AI) driven service experience solution, announced its launch in a hig...
The Heady Reality of AI20191223215048

The Heady Reality of AI

December 23, 2019
AI has grown phenomenally in the last decade. One of the current big AI trends in the world is looking for places where ...
Predictions 2020: The Plan Ahead in Cloud Computing20191216190514

Predictions 2020: The Plan Ahead in Cloud Computing

December 16, 2019
Cloud computing has been a Top 3 trends in IT since it took root with the introduction of AWS's S3 data storage in late ...
2020 AI Predictions: RPA in Enterprise and Consumer Markets20191216185810

2020 AI Predictions: RPA in Enterprise and Consumer Markets

December 16, 2019
Watch for RPA to drive front-end enterprise digital transformation. One of the hottest goals in today’s major global ind...
Conversational RPA Synergizes the Power of RPA and AI20191105221904

Conversational RPA Synergizes the Power of RPA and AI

November 5, 2019
Robotic process automation (RPA) technology is transforming how businesses operate. Today, RPA software can work with bu...
Manual Business Functions That Should Be Automated20191010193505

Manual Business Functions That Should Be Automated

October 10, 2019
The age of automation is upon us. While businesses have started embracing artificial intelligence (AI) and machine learn...
Online Services Unexpectedly Shut Down? Get Back Online20190930224326

Online Services Unexpectedly Shut Down? Get Back Online

September 30, 2019
In today’s digital world, consumers expect the online services they use to work smoothly and seamlessly, 24/7. Unfortuna...
How AI Customer Experience Enriches Customers And Employees20190920165910

How AI Customer Experience Enriches Customers And Employees

September 20, 2019
How AI Customer Experience Enriches Customers And EmployeesArtificial intelligence (AI), machine learning (ML), and natu...
Aisera: Redefining Employee and Customer Experiences20190812194353

Aisera: Redefining Employee and Customer Experiences

August 12, 2019
Great customer service is the key to retain as well as expand the customer base and stay ahead of the competition for or...
Al and ML Revolutionizes Customer Experience20190729164043

Al and ML Revolutionizes Customer Experience

July 29, 2019
AI and ML Revolutionizes Customer ExperienceThe latest consumer trends have all pointed to customer experience as a key ...
Explore artificial intelligence for ITSM and the tool options20190709001257

Explore artificial intelligence for ITSM and the tool options

July 9, 2019
Explore artificial intelligence for ITSM, IT Service Desks, and the tool optionsAll AI-enabled ITSM tools aim to streaml...
How to Explain Service Mesh in Plain English20190627205856

How to Explain Service Mesh in Plain English

June 27, 2019
How to Explain Service Mesh in Plain EnglishWith many different technologies on the rise today, it can be difficult to s...
Getting Started With AI Service Desk Solutions20190627174910

Getting Started With AI Service Desk Solutions

June 27, 2019
Getting Started With AI Service Desk SolutionsArtificial intelligence (AI) has countless applications to many different ...
Why Robotic Process Automation (RPA) Projects Fail: 4 Factors20190618224627

Why Robotic Process Automation (RPA) Projects Fail: 4 Factors

June 18, 2019
Why Robotic Process Automation (RPA) Projects Fail: 4 Factors“The typical problem with RPA is the rigidity of the proces...
Adapting The MVP Model For Testing Your AI20190603222004

Adapting The MVP Model For Testing Your AI

June 3, 2019
Adapting The MVP Model For Testing Your AIThe MVP Model is an important aspect in the world of tech. Companies are rapid...

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