Amplify Your IT Support with AiseraGPT and Generative AI

Enterprise-grade AI Co-Pilot for delivering exceptional employee experiences

Trusted by Leading Companies

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AI for IT Support

Aisera’s enterprise-grade AI Copilot, powered by ChatGPT and Generative AI, maximizes ticket deflections, automates repetitive tasks for IT support teams, and enhances self-service through integrated AI workflows for fulfillment. It utilizes industry and domain-specific large language models (LLMs) to provide intelligent conversations across digital and voice channels.

AI Service Desk seamlessly integrates with leading ticketing systems such as ServiceNow, Atlassian, Freshservice, BMC, and more to deliver automated support at scale.

It solution with Artificial intelligence
Reduce IT Costs

Reduce IT
Support Costs

Automate routine and repetitive tasks to support higher volume of requests and inquiries without the need for manual and human intervention

Boost ESAT

Boost Employee Satisfaction (ESAT)

Provide intelligent, human-like conversations with the ability to seamlessly transfer to an agent, if required

Improve Resolution Times

Improve Resolution

Auto-resolve requests in seconds and not days to minimize turnaround time for enhanced efficiency

Automate Software
Provisioning and Approvals

Expedite the software provisioning experience for employees by automating the end-to-end process, from request submission to approval and installation

It solution with AI

Troubleshoot Common
IT Issues

Empower employees with an enhanced self-service experience by providing accurate recommendations and relevant knowledge articles (public and private)

Internet connectivity problem chat with AI

Unlock Accounts and
Reset Passwords

Enable users to securely and seamlessly regain account access without helpdesk involvement by integrating with identity and access management systems such as Okta and Microsoft Active Directory

Unlock account and password recovery with AI

Proactive Notifications and

Make company-wide announcements and relevant updates for system outages, scheduled maintenance, security notifications through collaboration channels such as Microsoft Teams, Slack, Zoom Chat, Email

AI Chatbot for password recovery