ChatGPT & Generative AI for Magical Customer Experiences
June 28, 2023 | 10:00 AM – 11 AM PT / 1PM – 2PM ET
Muddu SudhakarCEO & Co-founder
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Aneel JaelFormer SVP of Support
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Scott OwenVP, Support-Customer
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Jason “JE” EnglishPartner & Principal Analyst
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June 28, 2023
10AM – 11AM PT / 1PM – 2PM ET
ChatGPT and Generative AI for Magical Customer Experiences
What will it take for enterprises to realize value from Generative AI?
By now, everyone’s heard about ChatGPT, and if you are reading this, chances are you’ve already played with a Large Language Model (or LLM) or an AI-based image generator. Today’s hype around the fast-moving development space of Generative AI is understandable, because our conversations with AI are starting to resemble human conversation.
But how will this exciting new technology become relevant to the enterprise? It really starts with delivering better self-service intelligent systems that empower employees and enable organizations to deliver superior customer experience.
Join us and bring your questions to this up-to-the-minute webinar to learn:
- What is Generative AI, and what are the business drivers making this new space relevant today?
- Why do tools like ChatGPT and Aisera improve customer experience, as well as employee experience?
- How do teams implement a Generative AI solution into an enterprise technology stack, while managing security, privacy, data integrity, and compliance risks?
- What are some of the customer service and business process use cases within different industries, such as healthcare and finance?
- Where is all of this AI development going in the future?
Presenters:
Muddu Sudhakar, CEO and Co-Founder, Aisera
Aneel Jael, AI Advisor and Former SVP of CX, McAffee
Jason “JE” English, Partner & Principal Analyst, Intellyx