Conversational RPA or Intelligent Process Automation

Conversational RPA is a topic that has gained traction recently. With the rapid growth of technology, especially in Artificial Intelligence (AI), this is an important topic when looking at both Conversational AI and Robotic Process Automation (RPA). This technology provides efficient and streamlined solutions to the workplace. Many enterprises are looking to incorporate some form of Conversational RPA or Intelligent Process Automation in their day-to-day operations.

Conversational RPA, Conversational Robotic Process Automation,
Conversational RPA or intelligent process automation is a form of intelligent RPA that delivers dialogue flow automation of repetitive tasks, actions, and workflows. Through natural language interactions over robotic processes, users receive fast resolutions to their issues while service agents are relieved from busy work.

Read the Enterprisers Project article that discusses robotic process automation (RPA) and the tasks it can handle. Aaron Bultman, director of product at Nintex says “RPA bots are capable of mimicking most human-computer interactions to carry out a ton of error-free tasks, at high volume and speed.” “Businesses and organizations like RPA because it helps them improve productivity across a wide range of populations – users, customers, employees, sales and marketing people, business people, accountants, legal and financial analysts, etc.,” says Muddu Sudhakar, CEO at Aisera.

Read more on Robotic Process Automation in this article.