75%

Auto-Resolution Rate

$3M+

Cost Savings

80%

Improved Productivity

Microsoft Teams + Aisera + ServiceNow = MAS

Grant Thornton’s EX Journey with
Microsoft Teams + ServiceNow + Aisera

Diana Schuetz

We achieved 77% (reduction of human-touched tickets) within the first month!

Diana Schuetz

Senior Director of IT Operations

Read Case Study

Unsupervised AI

Enables turnkey virtual assistant that requires no training, data pre-requisite or manual annotations

Built-in AI Vocabulary

Provides zero-day AI with out-of-box domain specific (IT, HR, facilities, legal, finance and more) ontology and taxonomy

AI Transparency

Gain end-to-end control, analytics and visibility with explainable AI and reinforcement learning

AI Accuracy

Achieve superior NLP/NLU with high accuracy and fidelity for human-like conversations

AI Workflows and Service Catalogs

Utilize 3000+ of pre-defined action workflows and automate existing Service Service Catalog

Universal Bot for All Domains and 3rd Party Bots

Empower users to accomplish tasks in one place and let the universal bot communicate with other bots for accurate answers

Get more done, from where you already are.

MAS Buyer’s Guide

Get your personalized & risk-free assessment of AI & Automation benefits for your enterprise with Aisera’s AI Service Experience.

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