75%
Auto-Resolution Rate
$3M+
Cost Savings
80%
Improved Productivity
Microsoft Teams + Aisera + ServiceNow = MAS
Grant Thornton’s EX Journey with
Microsoft Teams + ServiceNow + Aisera
Unsupervised AI
Enables turnkey virtual assistant that requires no training, data pre-requisite or manual annotations
Built-in AI Vocabulary
Provides zero-day AI with out-of-box domain specific (IT, HR, facilities, legal, finance and more) ontology and taxonomy
AI Transparency
Gain end-to-end control, analytics and visibility with explainable AI and reinforcement learning
AI Accuracy
Achieve superior NLP/NLU with high accuracy and fidelity for human-like conversations
AI Workflows and Service Catalogs
Utilize 3000+ of pre-defined action workflows and automate existing Service Service Catalog
Universal Bot for All Domains and 3rd Party Bots
Empower users to accomplish tasks in one place and let the universal bot communicate with other bots for accurate answers
Get more done, from where you already are.
MAS Buyer’s Guide
Get your personalized & risk-free assessment of AI & Automation benefits for your enterprise with Aisera’s AI Service Experience.
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