MS Teams Integration
Conversational AI, Automation, and Agent-Assist Solution for Microsoft Teams
AI Service Desk
Aisera’s AI Service Desk leverages the power of Microsoft Teams to dramatically improve employee productivity for organizations. With Conversational AI and Conversational RPA, Aisera provides intelligent workflow automation to empower users with personalized self-service resolutions. Aisera’s Virtual Assistant helps employees reach access knowledge, streamline requests, and speed up processes for reduced workload and boosts in satisfaction. Aisera seamlessly integrates with existing enterprise systems for frictionless, out-of-the-box AI Service Management.
How It Works
Aisera leverages Conversational AI and Conversational RPA to understand and resolve support requests right within Microsoft Teams using its out-of-the-box integrations to Microsoft applications from Active Directory, Office 365, and SharePoint, as well as leading systems such as ServiceNow, Jira, Salesforce, Zendesk, and BMC.
Aisera delivers supervised and unsupervised NLP, NLU, and NLG on Microsoft Teams to easily automate and optimize multi-turn conversational experiences for users.
Streamline workflows and operations with access to 1200+ out-of-the-box, automated workflows on Aisera’s AI-native RPA.
Utilize Aisera’s Virtual Assistant for IT, HR, Sales, and Facilities to deliver fast self-service resolutions for users.
Aisera’s AI solutions deeply integrate with existing Microsoft applications such as Active Directory, Azure AD, Microsoft Dynamics, Microsoft Office 365, and more.
Drive high user engagement with personalized and proactive notifications to alert and notify users.