Copilot for Webex
Conversational AI, Automation, and Agent-Assist Solution for Webex by Cisco
AI Service Desk
Aisera’s Copilot for Webex by Cisco works effortlessly to power workflow automation and provides proactive self-service resolutions that boost employee productivity. Aisera’s AI-driven solution utilizes Conversational AI and automation to deliver instant resolutions for IT requests, tickets, and inquiries through streamlined workflows on Webex by Cisco chatbot. Easily support employees and improve satisfaction with an enterprise Copilot that provides quick knowledge retrieval, reduces workloads, and improves productivity.
How It Works
Aisera’s AI Service Management solution enables employee interaction, engagement, and accurate resolutions of support requests. Aisera brings out-of-the-box, streamlined workflows and automated support request resolutions that seamlessly integrate with existing third-party catalogs and ticketing systems such as ServiceNow, Jira, and BMC.
Capabilities
Aisera’s proprietary supervised an unsupervised NLP, NLU, and NLG on Cisco Webex ensures automated and optimized, AI-driven solutions for multi-turn conversational experiences for users.
Aisera’s AI-native RPA empowers automation and back-end processes with 1200+ out-of-the-box workflows that seamlessly integrate with Webex by Cisco for improved productivity.
Deliver fast auto-resolutions and self-service resolutions with Aisera’s AI-driven Virtual Assistant for IT, HR, Sales. and Customer Service on Webex by Cisco.
Aisera’s AI Service Management solutions deeply integrate with existing enterprise systems such as ServiceNow, Jira, BMC, and more.
Configure proactive and personalized alerts and notifications for higher user engagement and better auto-resolutions on Webex by Cisco.
