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          Ehab Goldstein

          Ehab Goldstein VP OneTouch® Global Customer Care & Strategic Insights

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Home / Blogs

Featured Blog Posts

Platform Launch
June 18, 2025

Platform Launch

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Brand Refresh
June 18, 2025

Brand Refresh

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All Blog Posts

Incident Management KPIs and Metrics to Track
October 15, 2025

Incident Management KPIs and Metrics to Track

AI for IT
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What is Enterprise Knowledge Management (EKM)?
September 30, 2025

What is Enterprise Knowledge Management (EKM)?

AI at Work
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Top AIOps Vendors
September 26, 2025

Top AIOps Vendors

AI for IT
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Why SLMs are the Future of Agentic AI
September 18, 2025

Why SLMs are the Future of Agentic AI

AI Transformations
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The Best AI Assistant
September 16, 2025

The Best AI Assistant

AI at Work
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What is IT Operations Automation?
September 10, 2025

What is IT Operations Automation?

AI for IT
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Agentic AI Companies
September 3, 2025

Agentic AI Companies

AI at Work
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Incident vs Event
August 28, 2025

Incident vs Event

AI for IT
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AI Agents vs Agentic AI
August 18, 2025

AI Agents vs Agentic AI

AI Transformations
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Best ITSM Software
August 15, 2025

Best ITSM Software

AI for IT
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Multi-Agent Orchestration: Future of Enterprise Automation
August 13, 2025

Multi-Agent Orchestration: Future of Enterprise Automation

Though Leadership
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Aisera Unify Redefines Autonomous Enterprise AI
August 6, 2025

Aisera Unify Redefines Autonomous Enterprise AI

Though Leadership
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What are LLM Agents?
July 31, 2025

What are LLM Agents?

Agentic AI
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What are Autonomous Agents?
July 30, 2025

What are Autonomous Agents?

AI Transformations
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Best AI Automation Tools
July 18, 2025

Best AI Automation Tools

AI at Work
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Making MCP Servers Production-Ready
July 3, 2025

Making MCP Servers Production-Ready

AI Transformations
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What is Incident Management?
July 3, 2025

What is Incident Management?

AI for IT
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Transformer Models
July 2, 2025

Transformer Models

AI Models
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