Modern work is a maze of disconnected systems and tools. One moment, an employee is digging through a shared drive to find some information in a document. Next, they’re hopping into an HR portal to request time off, logging an IT issue in a service management platform, or updating records in a CRM or ERP. When it comes to brainstorming ideas or drafting content – whether it’s work-related or something more casual like finding restaurants for the next happy hour – they’re likely jumping to yet another tool like ChatGPT, Claude, or Google Gemini for a spark of creativity.
This constant jump between applications not only breaks momentum – it creates a mental drag. Each task requires context switching, system know-how, and tool-specific workflows. And the burden of knowing which platform to use – and when – falls entirely on the employee, often leading to wasted time just trying to remember where to log in or recover yet another forgotten password.
What today’s workplace is missing is a single interface where employees can get everything done – without constantly switching apps, hunting for login information, or wasting time that drags down productivity. Employees shouldn’t need to navigate dozens of apps or guess where to go. They need an AI assistant that can understand what they want, span systems, and support a wide range of tasks — all without the friction.
Meet GenIQ: Your New Productivity Superpower
Built into Aisera Assistant, GenIQ is your ChatGPT for the enterprise – ready to help you generate ideas, get answers, and solve problems instantly. No app toggling and no waiting around.
Break Free from Knowledge Gaps
While enterprise data can answer a lot, it doesn’t cover everything your employees need throughout the day – especially when it comes to creative thinking, ideation, or open-ended tasks. That’s where Aisera’s GenIQ truly stands out.
GenIQ gives employees the ability to go beyond enterprise data and access public data to get every question answered. Imagine a chief people officer needs to come up with fun team building activities for a hybrid office. That request won’t live in your HRIS or knowledge base. Or maybe an employee encounters a 404 error while accessing a third-party vendor tool and wants to know if the issue is on their end, a permissions problem, or something to escalate. Internal documentation may not cover every edge case, especially when it involves external platforms or uncommon error messages.
With GenIQ, creative ideas and general questions that go beyond relying on corporate data become frictionless. Employees can ask open-ended questions, explore options, iterate on ideas, and generate polished content – all from the same conversational interface they use for their day-to-day needs. Aisera AI agents draws on the expansive capabilities of foundational large language models to deliver thoughtful, relevant, and high-quality responses, even when the answers don’t exist in your internal data.
A Single Interface for All Your Questions
What makes GenIQ even more powerful is where it lives – directly inside the Aisera Assistant, the same conversational interface employees already use to submit IT tickets, request HR support, or check policy details. There’s no need to open a new tab, switch to another tool, or figure out which system might have the answer. Everything happens in one place.
Whether it’s generating content, troubleshooting an error, or brainstorming ideas, employees can rely on a single interface to get it done. This eliminates the constant context and app-switching that drains time and attention – and replaces it with business-wide productivity. GenIQ doesn’t just understand your intent, it acts on it – surfacing knowledge, suggesting actions, or generating content – all without pulling users away from their flow of work.
By embedding this feature into the same assistant that already connects to enterprise systems of record like ITSM, HRIS, CRM, and knowledge bases, it becomes the connective tissue between structured enterprise workflows and open-ended employee needs. It meets employees where they are and lets them move effortlessly between asking, acting, and resolving – without ever leaving the interface.
Ensure Data privacy, Security, and Compliance
With GenIQ, you get the power to query any foundational model of choice – without compromising on enterprise security posture. Built with Aisera’s TRAPS framework at its core, Aisera ensures that data stays protected at every step. Unlike shadow IT apps that operate outside approved systems, this runs within the organization’s trusted environment, giving IT full visibility and control.
Enterprise data is never used to train models or shared externally. Built-in guardrails, custom filters, and topic exclusions let you fine-tune how AI is used across teams, ensuring every interaction stays compliant with internal policies and industry regulations. Whether you’re handling sensitive HR information, financial data, or confidential project work, you can move fast – with confidence, security, and responsibility.
GenIQ - Built to Empower Every Team
GenIQ isn’t just smart — it’s versatile. Every team across your enterprise benefits:
- IT: Enable your IT team to focus on more impactful tasks by creating templates for IT communications like outage notifications and more.
- HR: Empower your HR team to focus on people, not paperwork, by generating job descriptions and drafting internal communications.
- Facilities: Streamline your team’s communications by generating building announcements, maintenance updates, policy notices, and multilingual messages – keeping employees informed while saving time.
- Finance: Time is money. Save both by providing quick answers to payroll questions and drafting reports.
Enable Every Employee to Work Smarter
GenIQ is more than just a tool – it’s a shift in how work happens. By collapsing the barriers between systems, streamlining everyday tasks, and unlocking access to public data securely, giving your teams the freedom to think, create, and act without distraction. No more guesswork. No more switching tabs. Just a single, intelligent interface that understands intent and drives outcomes. Every team is equipped to move faster, work smarter, and stay focused on what truly drives the business forward.