When you drive through San Francisco, it’s impossible to miss: AI is everywhere. From countless billboards featuring AI products that promise innovation and transformation, it is clear that AI has the potential to transform how businesses operate and grow. Yet with so many AI companies in the enterprise space, there’s a lot of AI washing going on, where companies slap the label of “AI-powered” on everything, whether it actually has AI or not. How do decision-makers cut through the noise to find out what’s real, what’s relevant, and what actually works for their business?
At Aisera, we recognized that this challenge was becoming a barrier to clarity, trust, and ultimately, adoption. That’s why we’re excited to announce the launch of AiseraPlay, our interactive AI agent playground designed to bring agentic AI to life with real-world use cases for IT, HR, and Facilities.
Bridging the Experience Gap
Think about the last time you bought a pair of shoes. Did you try them on in a store and gauge their look and feel in person? Or perhaps you bought them online, based on pictures, size charts, and reviews, only to find out that they didn’t quite fit the way you imagined.
“Trying before buying” is a critical part of finding the solution that works best for you. By experiencing something before you buy it, you gain insights about the product that go beyond features and facts. You gain tangible knowledge as well as a good understanding of the “feel” of the product.
The same goes for evaluating AI solutions. In a crowded AI market, it can be difficult to distinguish between what’s real and what’s hype, especially when you can’t try the product beforehand. Your organization could spend countless hours in discovery meetings, reviewing decks and technical documentation, and conducting feature comparisons, only to find that what you thought the product could do and what it delivered were quite different.
Trial experiences are important for avoiding this mismatch of expectations. By experiencing AI firsthand, organizations gain an understanding of how AI works in the real world, in the use cases that affect their employees every day. They gain insight into how AI fits within their existing operations and a better idea of how AI can transform their operations for the future.
Introducing AiseraPlay
To bridge this gap, we built AiseraPlay, an interactive playground experience designed to let users see and feel what Aisera’s agentic AI Agents can do without spending a cent.
AiseraPlay allows prospective customers, analysts, and partners to explore real-world use cases through an intuitive interface. This removes friction, reduces time to value, and creates transparency from the very first interaction. It provides that crucial hands-on experience that demonstrates how agentic AI can revolutionize IT, HR, and Facilities operations in ways that go beyond static assets like slide decks and white papers.
What Can You Do with AiseraPlay?
AiseraPlay is a fully functional environment that allows users to explore our multi-agent AI system with 100 free queries. Using simulated data and APIs, users can try out IT, HR, and Facilities use cases to see how AI agents can drive value in each of those areas. Here’s a peek into what’s going on behind the scenes.
Aisera’s System of AI Agents
At the heart of AiseraPlay is our comprehensive system of AI agents. Rather than relying on a traditional, single-agent AI point solution—where a one-size-fits-all AI agent falls short—we’ve developed a system of AI agents, each operating at different levels of control and expertise, to enable coordinated decision-making, intelligent orchestration, and scalable execution across all departments and industries.
A recent benchmarking framework for evaluating AI agent performance in real-world enterprise applications found that domain-specific agents outperformed those built directly on frontier LLMs. Our system of agents incorporates domain and task-specific agents that are experts in particular business domains or knowledge areas to fulfill tasks. For example:
- IT Agents are designed to handle IT-specific requests such as application provisioning, troubleshooting VPN, distribution list management, etc.
- HR Agents manage employee-related inquiries, from benefits to leave requests and policy clarifications, and more.
- Facilities Agents oversee facilities management tasks like room bookings, maintenance requests, badge access, etc.
Agentic Conversations
Built into the Aisera Assistant, agentic conversations are a bold departure from the rigidity of deterministic conversational AI. Unlike traditional systems that depend on rigid intents, static flows, and scripted responses, agentic conversation is adaptive by design. Agentic conversations help users:
- Disambiguate user requests through multi-turn interactions, context, and situation analysis
- Retrieve information from any knowledge source, public or private, and enables employees to trigger actions for end-to-end task completion
- Support a wide range of input types and communication channels, including voice, text, email, chat, and phone, that unify interactions
By moving beyond rigid intent and static scripts, enterprises can now deliver intuitive, adaptive, and deeply personalized experiences across every interaction while minimizing hallucinations. Whether clarifying vague requests, executing multi-step workflows, or maintaining continuity across channels, agentic AI empowers organizations to resolve issues faster and engage users more intelligently.
Reimagining the Employee Experience
Whether it’s requesting time off, finding company policies, submitting work orders, or obtaining new equipment, employees are constantly juggling multiple tools and platforms just to complete routine tasks. With AiseraPlay, you’ll be able to experience a streamlined, unified experience where employees can resolve all of these requests without needing to switch between apps.
A New Way to Work: Requesting PTO
Consider the traditional process for taking time off: checking company calendars for holidays, navigating to a separate platform to submit requests, constant follow-ups with managers, and manually creating out-of-office notifications.
When you try this use case in AiseraPlay, you’ll see a multi-step, multi-platform process transform into a seamless, intuitive, and frictionless workflow. where an employee can:
- Easily learn about company holiday policies
- Check their PTO balance
- Apply for leave with just a few clicks
- Receive automatic notifications about approval status
- Generate an Out of Office message – all from one interface
Need to extend your vacation by a day? No problem. Simply modify your request right inside the platform without starting from scratch or navigating to another system.
This is just one of the many examples you can try out in AiseraPlay. From IT support that gets you back on track in minutes (not hours!) and Facilities support that quickly solves problems from start to finish, discover how complex, tedious processes can be resolved with just a conversation. Experience AI that finally works the way you do, not the other way around.
Check out AiseraPlay today!
We invite you to try AiseraPlay and experience the future of enterprise automation firsthand. With 100 free queries at your disposal, you can explore how our AI-powered platform and AI assistant can transform your enterprise operations through intelligent automation.
Sign up for AiseraPlay today and take the first step toward reimagining enterprise efficiency with agentic AI.