Aisera has entered into a definitive agreement to be acquired by Automation Anywhere. For our team, our customers and our partners, this is a milestone in our journey that now continues with an amazing companion in Automation Anywhere.
Since its founding, Aisera has been on an ambitious mission: to develop AI products and solutions in service of humans and humanity – not just as a novelty tech, but as a force for meaningful transformation of work as we know it. From our early days in conversational AI through generative AI development to our expertise and leadership today in enterprise-class agentic AI, it has been a journey of discovery, resilience and, above all else, collaborative innovation.
Leading the Agentic AI revolution
At Aisera, we have led and driven this AI revolution that we all find ourselves in the midst of today, progressing from deterministic conversational bots to what we term as a System of Intelligent Agents – agents that not only understand intent and context, but reason, coordinate and act within the secure boundaries of an enterprise ecosystem. We focused on key enterprise domains: IT service management (ITSM), human resources, procurement, finance and beyond – always focusing on delivering real measurable outcomes: 84%+ auto-resolution rates of issues, 55%+ productivity gains for agents, $5M cost efficiencies year over-year.
Along the way, everyone from wall street to industry analysts began to recognize the real-life impact of this shift. Aisera has been named a leader and a visionary by Gartner in its Magic Quadrant™ for AI Apps in ITSM, ranked #1 in End-User Self-Service and named a Leader in the 2025 IDC MarketScape for Worldwide General-Purpose Conversational AI Platforms among dozens of other accolades and awards. These recognitions reflect our relentless focus on innovation, execution and the ability to deliver enterprise-grade outcomes at scale.
The next chapter: our new partnership with Automation Anywhere
Today, I’m proud to announce the next chapter in the Aisera journey – our acquisition by Automation Anywhere, a global leader in intelligent automation and digital workforce solutions. Together, we combine:
- Aisera’s agentic AI platform delivering intelligent agents that understand, reason, learn and act.
- Automation Anywhere’s agentic automation engine and global footprint across some of the world’s largest enterprises.
- A unified vision: to create a holistic platform for “AI + Automation” that delivers real-world value – fast, measurable, enterprise-class.
For our customers, that means deeper value, broader capabilities and faster time-to-outcome. For our partners, that means a richer ecosystem, expanded reach and differentiated solutions in a crowded market. And for our team, it means broader scale, stronger resources and the opportunity to lead the next wave of intelligent work.
What you can expect
- Seamless continuity: If you’re an existing Aisera customer, your platform, support teams and success momentum remain intact, but now with the added scale and reach of Automation Anywhere.
- New solution bundles: We will deliver co-engineered offerings that pair Agentic AI with high-volume automation workflows across IT, HR, finance, operations.
- Global scale & enterprise depth: Together, we’ll serve global customers with multi-region coverage, multi-language support, deep vertical expertise and unmatched enterprise delivery capacity.
- Innovation accelerated: The pace of R&D upgrades, integrations and new use-case launches will increase. Expect new capabilities, new agents, new workflows – faster.
Looking ahead
As Aisera joins forces with Automation Anywhere, I am filled with optimism. This isn’t just a transaction, it’s a convergence of purpose, scale and potential. We believe deeply that the future of enterprise work is not autonomous for autonomy’s sake – it’s autonomous so people can focus on what matters most: creativity, innovation, strategy.
In a world where systems, data, workflows and expectations are becoming ever more complex, our mission is constant: to put AI to work for humans and humanity. Together with Automation Anywhere, that mission just gained greater reach, deeper resources and sharper clarity.
Here’s to the next chapter for our customers, our partners, our employees, and for enterprises everywhere who are ready to leap into the future of work.
With gratitude and excitement,
Abhi Maheshwari
Chief Executive Officer
Aisera