Aisera & Cisco: Better Together
Aisera and Cisco have partnered to deliver an unparalleled solution that empowers users to significantly enhance user productivity and reduce costs through the power of Generative AI. With AiseraGPT, Enterprise AI Copilot, and Aisera Assist, this collaboration facilitates intelligent, human-like conversations and automated resolutions, resulting in unprecedented levels of self-service capabilities with Cisco Webex Contact Center and Cisco Webex Teams. Additionally, Aisera & Cisco empower organizations to proactively resolve major incidents and issues before they occur in Cisco Meraki.
Cisco Webex Contact Center with Aisera AI Voice Bot & Aisera Assist
Deliver effortless support experiences with Aisera’s AI Voice Bot for Cisco Webex Contact Center. The AI Voice Bot assists with intelligent call routing and reduces average call handling time with automated request resolution. Aisera Assist also enhances the agent experience with case summarization, post-call analytics, next-best action recommendations, and real-time agent assistance.
Cisco Webex & Aisera AI Copilot
Boost user productivity with Aisera’s AI Copilot for Cisco Webex to get work done. Using domain-specific LLMs for enterprise business groups such as Finance, Procurement, Engineering, IT, HR, and more, the AI Copilot generates responses and completes tasks across domains, allowing your users to unlock more time for strategic initiatives.
Cisco Meraki and Aisera AIOps
Manage and monitor network infrastructure with Aisera and Cisco Meraki and vManage. Aisera’s AIOps can predict, detect and resolve issues across LANs, WLANs, and SD-WANs, reducing downtime and improving network performance. Enable users to monitor and manage network infrastructure from the AIOps dashboard for IT, CloudOps, and DevOps.
