Reimagine Customer Experience (CX) to Beat Inflation and Boost Cost Savings
![Aisera-Forrester](https://aisera.com/wp-content/uploads/2022/04/Aisera-Forrester.png)
With the ongoing inflation, many organizations are dealing with budget cuts, with some even resorting to large scale layoffs. AI and automation, in its various manifestations, helps fuel deflation – by optimizing workflows, increasing CSAT, improving agent productivity, while achieving major cost savings.
In this webinar, hear directly from guest speaker Max Ball, Forrester Principal Analyst, on how to self-serve your customers using an AI virtual assistant thereby scaling your support organization. Sean Marrer, Senior Director of User Operations at Quizlet will share how AI & Automation empowered their customers to get 24/7 support with AI Virtual Assistant, and achieve significant cost-savings. Finally, Karthik SJ, VP of Product Management & Marketing at Aisera will share how AI & Automation is playing a pivotal role in helping companies beat inflation and continue to scale.
Join this session to discuss:
- Challenges in delivering best-in-class CX
- Customer Experiences (CX) use-cases for AI & Automation
- Quizlet’s Case Study
- Benefits & ROI with AI & Automation
- CX Automation Best Practices
Presenters:
![Max_Ball_Banner Max Ball, Forrester Analyst](https://aisera.com/wp-content/uploads/2022/07/Max_Ball_Banner-150x150.png)
Max Bell, Principal Analyst,
Forrester
![Sean_Marrer_Banner Sean Marrer, Senior Director of User Operations at Quizlet](https://aisera.com/wp-content/uploads/2022/07/Sean_Marrer_Banner-150x150.png)
Sean Marrer, Senior Director of User Operations,
Quizlet
![Karthik_SJ_Banner Karthik SJ, VP of Product Management & Marketing at Aisera](https://aisera.com/wp-content/uploads/2022/07/Karthik_SJ_Banner-150x150.png)
Karthik SJ, VP of Product Management, Aisera