Aisera and Microsoft
in the cloud
Aisera and Microsoft
Delivering Exceptional AI Service Experience
By leveraging the power of Microsoft, Aisera delivers next-gen AI Service Desk solutions to automate requests, tickets, and operations for IT, HR, DevOps, and Customer Service departments.
Aisera’s AISM solution is scalable, easy to deploy, and built to work smoothly with existing service desks to deliver revolutionary end-to-end experiences to users and employees. By enabling self-service with Conversational AI and unsupervised NLU/NLP technologies, Aisera and Microsoft work together to provide speedy resolution times, reduced operating costs, and personalized user experiences across all channels.

Aisera and Microsoft
Delivering Exceptional AI Service Experience
By leveraging the power of Microsoft, Aisera delivers next-gen AI Service Desk solutions to automate requests, tickets, and operations for IT, HR, DevOps, and Customer Service departments.
Aisera’s AISM solution is scalable, easy to deploy, and built to work smoothly with existing service desks to deliver revolutionary end-to-end experiences to users and employees. By enabling self-service with Conversational AI and unsupervised NLU/NLP technologies, Aisera and Microsoft work together to provide speedy resolution times, reduced operating costs, and personalized user experiences across all channels.

Aisera & Microsoft: Better Together
Aisera & Microsoft: Better Together
Aisera Solutions Available on Microsoft MarketPlace
Aisera Solutions Available on Microsoft MarketPlace
AI Service Desk on Azure
The AI Service Desk solution is purpose-built on Azure to automate repetitive IT service desk requests, tasks, and workflows. Employee requests range from responding to information requests to autonomously resolving complex workflow tasks across multiple applications and systems. Automated responses provide employees with immediate self-service resolutions with zero lag time.
MS Teams AI Service Desk
Aisera’s MS Teams AI Service Desk solution works on MS Teams to auto-resolve IT issues for employees to deliver an exceptional employee experience. Aisera’s AI Service Desk works with existing ticketing systems to deliver an end-to-end AI Service Experience leveraging Conversational AI, NLU search, and unsupervised NLP to speed remediation of knowledge requests and provide self-service resolutions to users.
AI Service Desk on Azure
The AI Service Desk solution is purpose-built on Azure to automate repetitive IT service desk requests, tasks, and workflows. Employee requests range from responding to information requests to autonomously resolving complex workflow tasks across multiple applications and systems. Automated responses provide employees with immediate self-service resolutions with zero lag time.
MS Teams AI Service Desk
Aisera’s MS Teams AI Service Desk solution works on MS Teams to auto-resolve IT issues for employees to deliver an exceptional employee experience. Aisera’s AI Service Desk works with existing ticketing systems to deliver an end-to-end AI Service Experience leveraging Conversational AI, NLU search, and unsupervised NLP to speed remediation of knowledge requests and provide self-service resolutions to users.
Use Cases At-a-Glance

Use Cases At-a-Glance

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