Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO20200121211742

Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO

Alphabet Inc.’s chief executive officer urged the U.S. and European Union to coordinate regulatory approaches on artific...
Gartner Says Global IT Spending Trillions in 202020200120175658

Gartner Says Global IT Spending Trillions in 2020

Worldwide IT spending is projected to total $3.9 trillion in 2020, an increase of 3.4% from 2019, according to the lates...
AI And ML Revolutionizes Customer Experience20200115191709

AI And ML Revolutionizes Customer Experience

These days, it’s almost a truism that the CIO role has transformed from the sometimes pedestrian task of “running IT sys...
AI-Automated Customer Service is the Future20200115191232

AI-Automated Customer Service is the Future

Here’s how AI-driven automation technologies are changing customer service by delivering faster and more accurate assist...
The Power Of Conversational RPA And AI20200115190834

The Power Of Conversational RPA And AI

Robotic process automation (RPA) technology is transforming how businesses operate. Today, RPA software can work with bu...
Top 10 Predictions for AI in IT Operations20200115190405

Top 10 Predictions for AI in IT Operations

Gartner first coined the term "AIOps" a few years ago to describe "artificial intelligence for IT operations," and over ...
What Enterprises Need To Do To Scale RPA20200115185248

What Enterprises Need To Do To Scale RPA

Many business enterprises are implementing robotic process automation (RPA) pilots, deploying one or more robots in thei...
AI Customer Experience Enriches Customers And Employees20200113185340

AI Customer Experience Enriches Customers And Employees

Among the technology, trends shaping 2019 and beyond, the adaptation of artificial intelligence (AI) to shape and propel...
Five Conversational AI Predictions For 202020200113183620

Five Conversational AI Predictions For 2020

It seems hard to believe that a decade ago, there was no Siri, a chatbot was a rare sight and computers that held intell...
2020 Will Be The Year Enterprise Applications Go Cloud Native20200113182216

2020 Will Be The Year Enterprise Applications Go Cloud Native

Already this year, we’ve seen tremendous progress in advancing IT infrastructures and services to help companies acceler...
The Decade of Deep Learning20200110185329

The Decade of Deep Learning

As the 2010’s draw to a close, it’s worth taking a look back at the monumental progress that has been made in Deep Learn...
The Heady Reality of AI20191223215048

The Heady Reality of AI

AI has grown phenomenally in the last decade. One of the current big AI trends in the world is looking for places where ...
7 Artificial Intelligence Trends to Watch in 202020191220222512

7 Artificial Intelligence Trends to Watch in 2020

2020 is shaping up to be an exciting year for AI development. Artificial Intelligence offers great potential and, for so...
Top 8 Cloud Computing Trends for 202020191220213106

Top 8 Cloud Computing Trends for 2020

Cloud computing has proven transformational for businesses and society as a whole over the last decade. What’s in store ...
CIO 2020 Predictions: 10 Disruptive Predictions20191220212123

CIO 2020 Predictions: 10 Disruptive Predictions

By 2025, the CEO, CIO, and CXO partnership team must exploit the digital power of enterprise innovation with disruptive ...
17 Tech Predictions for 2020 – and Beyond20191220205853

17 Tech Predictions for 2020 – and Beyond

IT leaders look at the road ahead and predict what’s next for RPA, AI, 5G, quantum computing, cybersecurity, and more. W...
3 Reasons to Focus on the Bright Side of AI20191220205440

3 Reasons to Focus on the Bright Side of AI

Despite the growing ubiquity of AI, many IT leaders still feel anxious about their risks and unsure of the opportunities...
Are You Getting the Best Results from RPA?20191220205013

Are You Getting the Best Results from RPA?

It’s quite easy for RPA projects to derail and sometimes fail. Here are some common reasons why. The robotic process aut...
8 Biggest AI Trends of 2020, According to Experts20191220204433

8 Biggest AI Trends of 2020, According to Experts

Artificial intelligence is one of the fastest moving and least predictable industries. Just think about all the things t...
Predictions 2020: The Plan Ahead in Cloud Computing20191216190514

Predictions 2020: The Plan Ahead in Cloud Computing

Cloud computing has been a Top 3 trends in IT since it took root with the introduction of AWS's S3 data storage in late ...
2020 AI Predictions: RPA in Enterprise and Consumer Markets20191216185810

2020 AI Predictions: RPA in Enterprise and Consumer Markets

Watch for RPA to drive front-end enterprise digital transformation. One of the hottest goals in today’s major global ind...
CIO Role: 3 Areas to Focus on in 202020191216183800

CIO Role: 3 Areas to Focus on in 2020

Emerging technologies such as quantum computing and artificial intelligence create new security considerations and chang...
Use RPA And AI For Project Management20191212010634

Use RPA And AI For Project Management

Advanced technologies in robotic process automation (RPA) such as AI, machine learning, cognitive computing and pattern ...
Forbes 2020 AI Predictions20191212002900

Forbes 2020 AI Predictions

Many predicted the advent of natural interfaces like search and voice for analysis. Conversational AI or Big Data weren’...
Advances in AIOps for a Better Data Center20191212002347

Advances in AIOps for a Better Data Center

Advances in technology these days are on the rise and the evolution of AI as an operational component poses specific cha...
Don’t Overlook this Low-Hanging Fruit for RPA Success20191211235007

Don’t Overlook this Low-Hanging Fruit for RPA Success

If you’re researching RPA, one of the last things you probably want to hear about is software testing. RPA is undeniably...
The Top ITSM Trends for 202020191125224816

The Top ITSM Trends for 2020

IT service management (ITSM) plays an important role in how businesses use technology to improve their overall performan...
AI is Making Workplace Leaders More Productive20191125224242

AI is Making Workplace Leaders More Productive

No matter how we feel about artificial intelligence in the workplace, we can’t deny its transformative power. Today, the...
Google Plans to Make AI Less Mysterious20191125192317

Google Plans to Make AI Less Mysterious

There is a problem with artificial intelligence. It can be amazing at churning through gigantic amounts of data to solve...
Top AI Predictions For 2020 From IDC and Forrester20191123002752

Top AI Predictions For 2020 From IDC and Forrester

IDC and Forrester issued recently their predictions for artificial intelligence (AI) in 2020 and beyond. While external ...
RPA is good, but RPA-as-a-Service is better20191123002037

RPA is good, but RPA-as-a-Service is better

Robotic process automation (RPA) has proven to significantly increase in efficiency for companies that choose to adopt i...
IT Enables Scale in Digital Transformation20191123001545

IT Enables Scale in Digital Transformation

Few corporate functions have seen their role disrupted as much as IT these last few years. The help desk days are long g...
AI And Machine Learning Trends To Watch In 202020191123001041

AI And Machine Learning Trends To Watch In 2020

While efforts to bring conversational AI to the mass market began in earnest a few years ago, the technology is expected...
CIOs Will Face Management and Cost Control Challenges in 202020191123000351

CIOs Will Face Management and Cost Control Challenges in 2020

If the predictions made in a recent Forrester report prove true, 2020 will be a year of cost control and people manageme...
Evaluating RPA Tools? 32 Questions IT Leaders Should Ask20191122233531

Evaluating RPA Tools? 32 Questions IT Leaders Should Ask

Let’s start off with the bad news. Nearly half (40%) of RPA implementations never advance beyond the pilot phase. When t...
Why an AI Wave Could Hit the Business World in 202020191122232248

Why an AI Wave Could Hit the Business World in 2020

The promise of artificial intelligence—that it can turn masses of fuzzy data into money-making moves—is becoming less sc...
Automation Could Replace up to 800 Million Jobs by 203520191113174826

Automation Could Replace up to 800 Million Jobs by 2035

Some half of all jobs worldwide — or up to 800 million total jobs — could be at risk of becoming obsolete by 2035 due to...
Transition to AI Will Be ‘Brutal’ for Many Companies, ex-CEO Warns20191106001822

Transition to AI Will Be ‘Brutal’ for Many Companies, ex-CEO Warns

“It’s going to be brutal,” he told the room in his keynote address.John Chambers – the former Cisco CEO who grew the net...
Conversational RPA Synergizes the Power of RPA and AI20191105221904

Conversational RPA Synergizes the Power of RPA and AI

Robotic process automation (RPA) technology is transforming how businesses operate. Today, RPA software can work with bu...
Manual Business Functions That Should Be Automated20191010193505

Manual Business Functions That Should Be Automated

The age of automation is upon us. While businesses have started embracing artificial intelligence (AI) and machine learn...