Artificial intelligence has been around for many decades. However, In the past decade, interest and investment in AI has...

A growing number of tech companies and IT pros are working in a variety of ways to help fight the ongoing coronavirus pa...

Palo Alto, Calif.-based Aisera has been providing 24/7 AI technology-based assistance to health care providers and gover...

Robotic Process Automation (RPA) is a fairly simple technology. Consider that it is only been until the past few years t...

In normal times predictions are difficult enough. During a pandemic? Forget about it. However, if we look back on the do...

Aisera's AI Service Management (AISM) solution is designed to aid companies in growing and scaling using technologies su...

Aisera is offering its remote working virtual assistant and collaboration app free for 60 days to help healthcare organi...

Employees expect a personalized experience in their use of technology at work. This is due to the proliferation of techn...

Imagine what the business world would look like if customer support ran on autopilot. What comes to mind? If you’re in a...

IT decision-makers see real upside in our autonomous future. Most people believe that robots are here to help us. In a r...

In the second half of 2019, DEJ surveyed more than 3,000 organizations around a variety of topics about managing IT perf...

Zoom CEO Eric Yuan thinks the response to the coronavirus outbreak could lead to a fundamental, permanent shift in how p...

Hyperautomation conjures up images of automation run amok. But the term, coined by Gartner, essentially asks enterprises...

The AI sector has been hot for years in Silicon Valley. With some new trends, there is a list of eye-catching AI startup...

Aisera, the world's first AI-driven platform that automates tasks, actions, and workflows for employees, raised $20M in ...

If your automated DevOps pipeline or robotic process automation is flawed, it can spawn endless headaches, as these hard...

AI, unlike any other initiative, is a business transformation enabler and not another technology system implementation t...

Artificial intelligence won’t be very smart if computers don’t grasp cause and effect. That’s something even humans have...

Disruptive technology set to enhance banks’ use of big data giving customers more insightful banking options. Increasing...

Emphasizing Google Cloud’s unique ability to offer new software solutions unlike anything the market has seen, CEO Thoma...

For some, work gives life meaning. For others, it serves as a means to an end. I’m a firm believer in the former. Work m...

Robotic Process Automation (RPA), which allows for the automation of the tasks of workers, has been one of the hottest c...

The Sierra Ventures CXO Advisory Board includes F2000 Tech Leaders (majority CIOs/CTOs) across industry clusters such as...

At the end of each year, eWEEK likes to post observations from IT thought leaders about what they think we should all ex...

Aisera — the world’s first AI-driven platform that automates tasks, actions, and workflows for employees and customers —...

Aisera, a Palo Alto, Calif.-based AI-driven platform that automates tasks, actions and workflows for employees and custo...

Aisera, the world’s first AI-driven platform that automates tasks, actions, and workflows for employees and customers, a...

More than 120 flights have been canceled at London’s Heathrow Airport after an IT failure brought down multiple systems ...

Robotic process automation — the ability to automate certain repetitive software-based tasks to free up people to focus ...

Aisera, the world's first AI-driven platform that automates tasks, actions and workflows for employees and customers, an...

With the consumerization of enterprise IT, employees are expecting the same level of service excellence from IT service ...

Artificial intelligence stocks are rarer than you might think. Many companies tout AI technology initiatives and machine...

Consider these lessons – ideally, before you get started with Robotic Process Automation, experts say. This prep work wi...

If there is one technology that has become the buzzword of this decade, it would be artificial intelligence (AI).At the ...

As text and voice-based data, as well as their practical applications, vary widely, NLP needs to include several differe...

Have you ever noticed how accurate Netflix's recommendations are to your taste? And how is Google Maps so confident I’m ...

Aisera, the world’s first artificial intelligence (AI) driven service experience solution, announced its launch in a hig...

Aisera, a provider of an AI-driven service experience solution, is launching its debut product that will deliver transfo...

Aisera, the world's first artificial intelligence (AI) driven service experience solution, announced its launch in a hig...

Alphabet Inc.’s chief executive officer urged the U.S. and European Union to coordinate regulatory approaches on artific...