The Best Reads to Get You Up to Speed!AllAI/MLAIOpsCase StudiesCloud Service ManagementCustomer ExperienceData SheetsEmployee ExperienceHelp Desk / Service DeskInfographicsNews CoverageOne PagersRPAThank YouVideosWebinarsWhite PapersDoes AI Really Matter?20200402215337 Does AI Really Matter? Artificial intelligence has been around for many decades. However, In the past decade, interest and investment in AI has... Read moreTech Pitches in to Fight COVID-19 Pandemic20200331182353 Tech Pitches in to Fight COVID-19 Pandemic News Coverage A growing number of tech companies and IT pros are working in a variety of ways to help fight the ongoing coronavirus pa... Read moreAIOps Provider Aisera Offers Free Aid During Coronavirus Crisis20200330153339 AIOps Provider Aisera Offers Free Aid During Coronavirus Crisis News Coverage Palo Alto, Calif.-based Aisera has been providing 24/7 AI technology-based assistance to health care providers and gover... Read moreThe Next Generation For RPA (Robotic Process Automation)20200326161929 The Next Generation For RPA (Robotic Process Automation) AI/ML News Coverage Robotic Process Automation (RPA) is a fairly simple technology. Consider that it is only been until the past few years t... Read moreWork-From-Home Shift to Cloud-Computing Services20200324211602 Work-From-Home Shift to Cloud-Computing Services Customer Experience Employee Experience RPA In normal times predictions are difficult enough. During a pandemic? Forget about it. However, if we look back on the do... Read moreGrow and Scale With Conversational AI, RPA20200324174305 Grow and Scale With Conversational AI, RPA AI/ML News Coverage Aisera's AI Service Management (AISM) solution is designed to aid companies in growing and scaling using technologies su... Read moreAisera Offers Free Virtual Assistance to Healthcare and Government20200320155246 Aisera Offers Free Virtual Assistance to Healthcare and Government AI/ML News Coverage Aisera is offering its remote working virtual assistant and collaboration app free for 60 days to help healthcare organi... Read moreThe Key to a Human Employee Experience20200312172200 The Key to a Human Employee Experience Employee Experience Employees expect a personalized experience in their use of technology at work. This is due to the proliferation of techn... Read moreAutonomous Tech for Customer Experience20200312171608 Autonomous Tech for Customer Experience RPA Imagine what the business world would look like if customer support ran on autopilot. What comes to mind? If you’re in a... Read moreAutonomous Tech Poised to Transform Leading Industries20200312164537 Autonomous Tech Poised to Transform Leading Industries RPA IT decision-makers see real upside in our autonomous future. Most people believe that robots are here to help us. In a r... Read moreKey Areas Shaping IT Performance Markets in 202020200309191254 Key Areas Shaping IT Performance Markets in 2020 AI/ML In the second half of 2019, DEJ surveyed more than 3,000 organizations around a variety of topics about managing IT perf... Read moreCoronavirus Outbreak Will ‘Change the Landscape’ of Work and Communication20200309181408 Coronavirus Outbreak Will ‘Change the Landscape’ of Work and Communication AI/ML Employee Experience Zoom CEO Eric Yuan thinks the response to the coronavirus outbreak could lead to a fundamental, permanent shift in how p... Read moreHyperautomation: The Most Significant RPA Trend of 202020200309173315 Hyperautomation: The Most Significant RPA Trend of 2020 RPA Hyperautomation conjures up images of automation run amok. But the term, coined by Gartner, essentially asks enterprises... Read moreThe Vanguard in AI: Top 20 Startups in Silicon Valley20200304001718 The Vanguard in AI: Top 20 Startups in Silicon Valley AI/ML News Coverage The AI sector has been hot for years in Silicon Valley. With some new trends, there is a list of eye-catching AI startup... Read moreAisera Closed Series B Round of Financing20200302191539 Aisera Closed Series B Round of Financing AI/ML News Coverage Aisera, the world's first AI-driven platform that automates tasks, actions, and workflows for employees, raised $20M in ... Read more6 Tips to Avoid Automation Disaster20200225231411 6 Tips to Avoid Automation Disaster News Coverage RPA If your automated DevOps pipeline or robotic process automation is flawed, it can spawn endless headaches, as these hard... Read moreAI Is Not Just Another Technology Project20200224191238 AI Is Not Just Another Technology Project AI/ML AI, unlike any other initiative, is a business transformation enabler and not another technology system implementation t... Read moreWhat AI Still Can’t Do20200224190640 What AI Still Can’t Do AI/ML Artificial intelligence won’t be very smart if computers don’t grasp cause and effect. That’s something even humans have... Read moreAI to Make Customers More Powerful Than Banks20200224190037 AI to Make Customers More Powerful Than Banks AI/ML Customer Experience Disruptive technology set to enhance banks’ use of big data giving customers more insightful banking options. Increasing... Read moreNew Era in Cloud with AI-Powered Industry Solutions20200224183057 New Era in Cloud with AI-Powered Industry Solutions AI/ML Emphasizing Google Cloud’s unique ability to offer new software solutions unlike anything the market has seen, CEO Thoma... Read moreTechnology Trends That Transformed Employee Experience20200224182027 Technology Trends That Transformed Employee Experience AI/ML Employee Experience For some, work gives life meaning. For others, it serves as a means to an end. I’m a firm believer in the former. Work m... Read moreHow AI Is Supercharging RPA20200224181343 How AI Is Supercharging RPA RPA Robotic Process Automation (RPA), which allows for the automation of the tasks of workers, has been one of the hottest c... Read moreTech Survey Results 2020 – Sierra Ventures20200224180136 Tech Survey Results 2020 – Sierra Ventures AI/ML The Sierra Ventures CXO Advisory Board includes F2000 Tech Leaders (majority CIOs/CTOs) across industry clusters such as... Read morePredictions 2020: What to Expect in AI, ML, RPA Sectors20200221181409 Predictions 2020: What to Expect in AI, ML, RPA Sectors AI/ML News Coverage At the end of each year, eWEEK likes to post observations from IT thought leaders about what they think we should all ex... Read moreAisera Raises $20 Million To Transform The Enterprise Service Experience20200221181006 Aisera Raises $20 Million To Transform The Enterprise Service Experience AI/ML News Coverage Aisera — the world’s first AI-driven platform that automates tasks, actions, and workflows for employees and customers —... Read moreAisera Secures $20M in Series B Funding20200221180454 Aisera Secures $20M in Series B Funding AI/ML News Coverage Aisera, a Palo Alto, Calif.-based AI-driven platform that automates tasks, actions and workflows for employees and custo... Read moreAisera Secures Series B Funding, Led by Norwest Venture Partners20200221175900 Aisera Secures Series B Funding, Led by Norwest Venture Partners AI/ML News Coverage Aisera, the world’s first AI-driven platform that automates tasks, actions, and workflows for employees and customers, a... Read moreIT Failure at London Heathrow Airport20200220211828 IT Failure at London Heathrow Airport AIOps More than 120 flights have been canceled at London’s Heathrow Airport after an IT failure brought down multiple systems ... Read moreAisera, an AI Tool Exits Stealth With $50M20200218203801 Aisera, an AI Tool Exits Stealth With $50M AI/ML News Coverage Robotic process automation — the ability to automate certain repetitive software-based tasks to free up people to focus ... Read moreAisera Secures Funding to Transform the Enterprise Service Experience20200218202346 Aisera Secures Funding to Transform the Enterprise Service Experience AI/ML News Coverage Aisera, the world's first AI-driven platform that automates tasks, actions and workflows for employees and customers, an... Read moreITSM+: What Is Demanded For An AI Service Desk20200213182916 ITSM+: What Is Demanded For An AI Service Desk AI/ML Employee Experience Help Desk / Service Desk News Coverage RPA With the consumerization of enterprise IT, employees are expecting the same level of service excellence from IT service ... Read moreAI Stocks To Buy And Watch Amid Rising AI Competition20200204204027 AI Stocks To Buy And Watch Amid Rising AI Competition AI/ML Artificial intelligence stocks are rarer than you might think. Many companies tout AI technology initiatives and machine... Read moreRobotic Process Automation: 5 Lessons to Learn Early20200129233408 Robotic Process Automation: 5 Lessons to Learn Early RPA Consider these lessons – ideally, before you get started with Robotic Process Automation, experts say. This prep work wi... Read moreHow AI Will Change The Way We Work In 202020200129233053 How AI Will Change The Way We Work In 2020 AI/ML If there is one technology that has become the buzzword of this decade, it would be artificial intelligence (AI).At the ... Read moreChallenges of Implementing Natural Language Processing20200129232548 Challenges of Implementing Natural Language Processing AI/ML Customer Experience Employee Experience As text and voice-based data, as well as their practical applications, vary widely, NLP needs to include several differe... Read moreHow Traditional Companies Can Utilize AI And ML20200129231534 How Traditional Companies Can Utilize AI And ML AI/ML Have you ever noticed how accurate Netflix's recommendations are to your taste? And how is Google Maps so confident I’m ... Read moreAisera Launches AI Service Management Platform20200129181631 Aisera Launches AI Service Management Platform AI/ML Customer Experience Employee Experience Help Desk / Service Desk News Coverage RPA Aisera, the world’s first artificial intelligence (AI) driven service experience solution, announced its launch in a hig... Read moreAisera Launches Product for Service Management20200128221913 Aisera Launches Product for Service Management AI/ML Customer Experience Employee Experience Help Desk / Service Desk News Coverage RPA Aisera, a provider of an AI-driven service experience solution, is launching its debut product that will deliver transfo... Read moreAisera Launches AI Service Management (AISM) Platform20200128173034 Aisera Launches AI Service Management (AISM) Platform AI/ML Customer Experience Employee Experience Help Desk / Service Desk News Coverage RPA Aisera, the world's first artificial intelligence (AI) driven service experience solution, announced its launch in a hig... Read moreArtificial Intelligence ‘Needs to Be Regulated,’ Says CEO20200121211742 Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO AI/ML Alphabet Inc.’s chief executive officer urged the U.S. and European Union to coordinate regulatory approaches on artific... Read moreRegister or watch a recorded webinarSign Up Now!