The Best Reads to Get You Up to Speed! AllAI/MLAIOpsArticleAutomation & OrchestrationCloud Service ManagementCustomer ExperienceHelp Desk / Service DeskInfographicsNews CoverageThank YouVideosWebinarsWhite Papers Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO20200121211742 Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO AI/ML Article Alphabet Inc.’s chief executive officer urged the U.S. and European Union to coordinate regulatory approaches on artific... Read more Gartner Says Global IT Spending Trillions in 202020200120175658 Gartner Says Global IT Spending Trillions in 2020 AIOps Article Worldwide IT spending is projected to total $3.9 trillion in 2020, an increase of 3.4% from 2019, according to the lates... Read more AI And ML Revolutionizes Customer Experience20200115191709 AI And ML Revolutionizes Customer Experience AI/ML Article Help Desk / Service Desk These days, it’s almost a truism that the CIO role has transformed from the sometimes pedestrian task of “running IT sys... Read more AI-Automated Customer Service is the Future20200115191232 AI-Automated Customer Service is the Future AI/ML Article Here’s how AI-driven automation technologies are changing customer service by delivering faster and more accurate assist... Read more The Power Of Conversational RPA And AI20200115190834 The Power Of Conversational RPA And AI AI/ML Article Robotic process automation (RPA) technology is transforming how businesses operate. Today, RPA software can work with bu... Read more Top 10 Predictions for AI in IT Operations20200115190405 Top 10 Predictions for AI in IT Operations AI/ML Article Gartner first coined the term "AIOps" a few years ago to describe "artificial intelligence for IT operations," and over ... Read more What Enterprises Need To Do To Scale RPA20200115185248 What Enterprises Need To Do To Scale RPA Article Automation & Orchestration Many business enterprises are implementing robotic process automation (RPA) pilots, deploying one or more robots in thei... Read more AI Customer Experience Enriches Customers And Employees20200113185340 AI Customer Experience Enriches Customers And Employees AI/ML Article Among the technology, trends shaping 2019 and beyond, the adaptation of artificial intelligence (AI) to shape and propel... Read more Five Conversational AI Predictions For 202020200113183620 Five Conversational AI Predictions For 2020 AI/ML Article It seems hard to believe that a decade ago, there was no Siri, a chatbot was a rare sight and computers that held intell... Read more 2020 Will Be The Year Enterprise Applications Go Cloud Native20200113182216 2020 Will Be The Year Enterprise Applications Go Cloud Native Article Automation & Orchestration Already this year, we’ve seen tremendous progress in advancing IT infrastructures and services to help companies acceler... Read more The Decade of Deep Learning20200110185329 The Decade of Deep Learning AI/ML Article As the 2010’s draw to a close, it’s worth taking a look back at the monumental progress that has been made in Deep Learn... Read more The Heady Reality of AI20191223215048 The Heady Reality of AI AI/ML News Coverage AI has grown phenomenally in the last decade. One of the current big AI trends in the world is looking for places where ... Read more 7 Artificial Intelligence Trends to Watch in 202020191220222512 7 Artificial Intelligence Trends to Watch in 2020 AI/ML Article 2020 is shaping up to be an exciting year for AI development. Artificial Intelligence offers great potential and, for so... Read more Top 8 Cloud Computing Trends for 202020191220213106 Top 8 Cloud Computing Trends for 2020 AI/ML Article Cloud computing has proven transformational for businesses and society as a whole over the last decade. What’s in store ... Read more CIO 2020 Predictions: 10 Disruptive Predictions20191220212123 CIO 2020 Predictions: 10 Disruptive Predictions AI/ML Article By 2025, the CEO, CIO, and CXO partnership team must exploit the digital power of enterprise innovation with disruptive ... Read more 17 Tech Predictions for 2020 – and Beyond20191220205853 17 Tech Predictions for 2020 – and Beyond Article Automation & Orchestration IT leaders look at the road ahead and predict what’s next for RPA, AI, 5G, quantum computing, cybersecurity, and more. W... Read more 3 Reasons to Focus on the Bright Side of AI20191220205440 3 Reasons to Focus on the Bright Side of AI AI/ML Article Despite the growing ubiquity of AI, many IT leaders still feel anxious about their risks and unsure of the opportunities... Read more Are You Getting the Best Results from RPA?20191220205013 Are You Getting the Best Results from RPA? Article Automation & Orchestration It’s quite easy for RPA projects to derail and sometimes fail. Here are some common reasons why. The robotic process aut... Read more 8 Biggest AI Trends of 2020, According to Experts20191220204433 8 Biggest AI Trends of 2020, According to Experts AI/ML Article Artificial intelligence is one of the fastest moving and least predictable industries. Just think about all the things t... Read more Predictions 2020: The Plan Ahead in Cloud Computing20191216190514 Predictions 2020: The Plan Ahead in Cloud Computing Automation & Orchestration News Coverage Cloud computing has been a Top 3 trends in IT since it took root with the introduction of AWS's S3 data storage in late ... Read more 2020 AI Predictions: RPA in Enterprise and Consumer Markets20191216185810 2020 AI Predictions: RPA in Enterprise and Consumer Markets Automation & Orchestration News Coverage Watch for RPA to drive front-end enterprise digital transformation. One of the hottest goals in today’s major global ind... Read more CIO Role: 3 Areas to Focus on in 202020191216183800 CIO Role: 3 Areas to Focus on in 2020 AI/ML Article Emerging technologies such as quantum computing and artificial intelligence create new security considerations and chang... Read more Use RPA And AI For Project Management20191212010634 Use RPA And AI For Project Management AI/ML Article Advanced technologies in robotic process automation (RPA) such as AI, machine learning, cognitive computing and pattern ... Read more Forbes 2020 AI Predictions20191212002900 Forbes 2020 AI Predictions AI/ML Article Many predicted the advent of natural interfaces like search and voice for analysis. Conversational AI or Big Data weren’... Read more Advances in AIOps for a Better Data Center20191212002347 Advances in AIOps for a Better Data Center AIOps Article Advances in technology these days are on the rise and the evolution of AI as an operational component poses specific cha... Read more Don’t Overlook this Low-Hanging Fruit for RPA Success20191211235007 Don’t Overlook this Low-Hanging Fruit for RPA Success Article Automation & Orchestration If you’re researching RPA, one of the last things you probably want to hear about is software testing. RPA is undeniably... Read more The Top ITSM Trends for 202020191125224816 The Top ITSM Trends for 2020 AI/ML Article IT service management (ITSM) plays an important role in how businesses use technology to improve their overall performan... Read more AI is Making Workplace Leaders More Productive20191125224242 AI is Making Workplace Leaders More Productive AI/ML Article No matter how we feel about artificial intelligence in the workplace, we can’t deny its transformative power. Today, the... Read more Google Plans to Make AI Less Mysterious20191125192317 Google Plans to Make AI Less Mysterious AI/ML Article There is a problem with artificial intelligence. It can be amazing at churning through gigantic amounts of data to solve... Read more Top AI Predictions For 2020 From IDC and Forrester20191123002752 Top AI Predictions For 2020 From IDC and Forrester AI/ML Article IDC and Forrester issued recently their predictions for artificial intelligence (AI) in 2020 and beyond. While external ... Read more RPA is good, but RPA-as-a-Service is better20191123002037 RPA is good, but RPA-as-a-Service is better Article Automation & Orchestration Robotic process automation (RPA) has proven to significantly increase in efficiency for companies that choose to adopt i... Read more IT Enables Scale in Digital Transformation20191123001545 IT Enables Scale in Digital Transformation AIOps Article Few corporate functions have seen their role disrupted as much as IT these last few years. The help desk days are long g... Read more AI And Machine Learning Trends To Watch In 202020191123001041 AI And Machine Learning Trends To Watch In 2020 AI/ML Article While efforts to bring conversational AI to the mass market began in earnest a few years ago, the technology is expected... Read more CIOs Will Face Management and Cost Control Challenges in 202020191123000351 CIOs Will Face Management and Cost Control Challenges in 2020 AIOps Article If the predictions made in a recent Forrester report prove true, 2020 will be a year of cost control and people manageme... Read more Evaluating RPA Tools? 32 Questions IT Leaders Should Ask20191122233531 Evaluating RPA Tools? 32 Questions IT Leaders Should Ask Article Automation & Orchestration Let’s start off with the bad news. Nearly half (40%) of RPA implementations never advance beyond the pilot phase. When t... Read more Why an AI Wave Could Hit the Business World in 202020191122232248 Why an AI Wave Could Hit the Business World in 2020 AI/ML Article The promise of artificial intelligence—that it can turn masses of fuzzy data into money-making moves—is becoming less sc... Read more Automation Could Replace up to 800 Million Jobs by 203520191113174826 Automation Could Replace up to 800 Million Jobs by 2035 Article Automation & Orchestration Some half of all jobs worldwide — or up to 800 million total jobs — could be at risk of becoming obsolete by 2035 due to... Read more Transition to AI Will Be ‘Brutal’ for Many Companies, ex-CEO Warns20191106001822 Transition to AI Will Be ‘Brutal’ for Many Companies, ex-CEO Warns AI/ML Article “It’s going to be brutal,” he told the room in his keynote address.John Chambers – the former Cisco CEO who grew the net... Read more Conversational RPA Synergizes the Power of RPA and AI20191105221904 Conversational RPA Synergizes the Power of RPA and AI AI/ML News Coverage Robotic process automation (RPA) technology is transforming how businesses operate. Today, RPA software can work with bu... Read more Manual Business Functions That Should Be Automated20191010193505 Manual Business Functions That Should Be Automated AI/ML News Coverage The age of automation is upon us. While businesses have started embracing artificial intelligence (AI) and machine learn... Read more Register or watch a recorded webinarSign Up Now!