Does AI Really Matter?20200402215337

Does AI Really Matter?

Artificial intelligence has been around for many decades. However, In the past decade, interest and investment in AI has...
Tech Pitches in to Fight COVID-19 Pandemic20200331182353

Tech Pitches in to Fight COVID-19 Pandemic

A growing number of tech companies and IT pros are working in a variety of ways to help fight the ongoing coronavirus pa...
AIOps Provider Aisera Offers Free Aid During Coronavirus Crisis20200330153339

AIOps Provider Aisera Offers Free Aid During Coronavirus Crisis

Palo Alto, Calif.-based Aisera has been providing 24/7 AI technology-based assistance to health care providers and gover...
The Next Generation For RPA (Robotic Process Automation)20200326161929

The Next Generation For RPA (Robotic Process Automation)

Robotic Process Automation (RPA) is a fairly simple technology. Consider that it is only been until the past few years t...
Work-From-Home Shift to Cloud-Computing Services20200324211602

Work-From-Home Shift to Cloud-Computing Services

In normal times predictions are difficult enough. During a pandemic? Forget about it. However, if we look back on the do...
Grow and Scale With Conversational AI, RPA20200324174305

Grow and Scale With Conversational AI, RPA

Aisera's AI Service Management (AISM) solution is designed to aid companies in growing and scaling using technologies su...
Aisera Offers Free Virtual Assistance to Healthcare and Government20200320155246

Aisera Offers Free Virtual Assistance to Healthcare and Government

Aisera is offering its remote working virtual assistant and collaboration app free for 60 days to help healthcare organi...
The Key to a Human Employee Experience20200312172200

The Key to a Human Employee Experience

Employees expect a personalized experience in their use of technology at work. This is due to the proliferation of techn...
Autonomous Tech for Customer Experience20200312171608

Autonomous Tech for Customer Experience

Imagine what the business world would look like if customer support ran on autopilot. What comes to mind? If you’re in a...
Autonomous Tech Poised to Transform Leading Industries20200312164537

Autonomous Tech Poised to Transform Leading Industries

IT decision-makers see real upside in our autonomous future. Most people believe that robots are here to help us. In a r...
Key Areas Shaping IT Performance Markets in 202020200309191254

Key Areas Shaping IT Performance Markets in 2020

In the second half of 2019, DEJ surveyed more than 3,000 organizations around a variety of topics about managing IT perf...
Coronavirus Outbreak Will ‘Change the Landscape’ of Work and Communication20200309181408

Coronavirus Outbreak Will ‘Change the Landscape’ of Work and Communication

Zoom CEO Eric Yuan thinks the response to the coronavirus outbreak could lead to a fundamental, permanent shift in how p...
Hyperautomation: The Most Significant RPA Trend of 202020200309173315

Hyperautomation: The Most Significant RPA Trend of 2020

Hyperautomation conjures up images of automation run amok. But the term, coined by Gartner, essentially asks enterprises...
The Vanguard in AI: Top 20 Startups in Silicon Valley20200304001718

The Vanguard in AI: Top 20 Startups in Silicon Valley

The AI sector has been hot for years in Silicon Valley. With some new trends, there is a list of eye-catching AI startup...
Aisera Closed Series B Round of Financing20200302191539

Aisera Closed Series B Round of Financing

Aisera, the world's first AI-driven platform that automates tasks, actions, and workflows for employees, raised $20M in ...
6 Tips to Avoid Automation Disaster20200225231411

6 Tips to Avoid Automation Disaster

If your automated DevOps pipeline or robotic process automation is flawed, it can spawn endless headaches, as these hard...
AI Is Not Just Another Technology Project20200224191238

AI Is Not Just Another Technology Project

AI, unlike any other initiative, is a business transformation enabler and not another technology system implementation t...
What AI Still Can’t Do20200224190640

What AI Still Can’t Do

Artificial intelligence won’t be very smart if computers don’t grasp cause and effect. That’s something even humans have...
AI to Make Customers More Powerful Than Banks20200224190037

AI to Make Customers More Powerful Than Banks

Disruptive technology set to enhance banks’ use of big data giving customers more insightful banking options. Increasing...
New Era in Cloud with AI-Powered Industry Solutions20200224183057

New Era in Cloud with AI-Powered Industry Solutions

Emphasizing Google Cloud’s unique ability to offer new software solutions unlike anything the market has seen, CEO Thoma...
Technology Trends That Transformed Employee Experience20200224182027

Technology Trends That Transformed Employee Experience

For some, work gives life meaning. For others, it serves as a means to an end. I’m a firm believer in the former. Work m...
How AI Is Supercharging RPA20200224181343

How AI Is Supercharging RPA

Robotic Process Automation (RPA), which allows for the automation of the tasks of workers, has been one of the hottest c...
Tech Survey Results 2020 – Sierra Ventures20200224180136

Tech Survey Results 2020 – Sierra Ventures

The Sierra Ventures CXO Advisory Board includes F2000 Tech Leaders (majority CIOs/CTOs) across industry clusters such as...
Predictions 2020: What to Expect in AI, ML, RPA Sectors20200221181409

Predictions 2020: What to Expect in AI, ML, RPA Sectors

At the end of each year, eWEEK likes to post observations from IT thought leaders about what they think we should all ex...
Aisera Raises $20 Million To Transform The Enterprise Service Experience20200221181006

Aisera Raises $20 Million To Transform The Enterprise Service Experience

Aisera — the world’s first AI-driven platform that automates tasks, actions, and workflows for employees and customers —...
Aisera Secures $20M in Series B Funding20200221180454

Aisera Secures $20M in Series B Funding

Aisera, a Palo Alto, Calif.-based AI-driven platform that automates tasks, actions and workflows for employees and custo...
Aisera Secures Series B Funding, Led by Norwest Venture Partners20200221175900

Aisera Secures Series B Funding, Led by Norwest Venture Partners

Aisera, the world’s first AI-driven platform that automates tasks, actions, and workflows for employees and customers, a...
IT Failure at London Heathrow Airport20200220211828

IT Failure at London Heathrow Airport

More than 120 flights have been canceled at London’s Heathrow Airport after an IT failure brought down multiple systems ...
Aisera, an AI Tool Exits Stealth With $50M20200218203801

Aisera, an AI Tool Exits Stealth With $50M

Robotic process automation — the ability to automate certain repetitive software-based tasks to free up people to focus ...
Aisera Secures Funding to Transform the Enterprise Service Experience20200218202346

Aisera Secures Funding to Transform the Enterprise Service Experience

Aisera, the world's first AI-driven platform that automates tasks, actions and workflows for employees and customers, an...
ITSM+: What Is Demanded For An AI Service Desk20200213182916

ITSM+: What Is Demanded For An AI Service Desk

With the consumerization of enterprise IT, employees are expecting the same level of service excellence from IT service ...
AI Stocks To Buy And Watch Amid Rising AI Competition20200204204027

AI Stocks To Buy And Watch Amid Rising AI Competition

Artificial intelligence stocks are rarer than you might think. Many companies tout AI technology initiatives and machine...
Robotic Process Automation: 5 Lessons to Learn Early20200129233408

Robotic Process Automation: 5 Lessons to Learn Early

Consider these lessons – ideally, before you get started with Robotic Process Automation, experts say. This prep work wi...
How AI Will Change The Way We Work In 202020200129233053

How AI Will Change The Way We Work In 2020

If there is one technology that has become the buzzword of this decade, it would be artificial intelligence (AI).At the ...
Challenges of Implementing Natural Language Processing20200129232548

Challenges of Implementing Natural Language Processing

As text and voice-based data, as well as their practical applications, vary widely, NLP needs to include several differe...
How Traditional Companies Can Utilize AI And ML20200129231534

How Traditional Companies Can Utilize AI And ML

Have you ever noticed how accurate Netflix's recommendations are to your taste? And how is Google Maps so confident I’m ...
Aisera Launches AI Service Management Platform20200129181631

Aisera Launches AI Service Management Platform

Aisera, the world’s first artificial intelligence (AI) driven service experience solution, announced its launch in a hig...
Aisera Launches Product for Service Management20200128221913

Aisera Launches Product for Service Management

Aisera, a provider of an AI-driven service experience solution, is launching its debut product that will deliver transfo...
Aisera Launches AI Service Management (AISM) Platform20200128173034

Aisera Launches AI Service Management (AISM) Platform

Aisera, the world's first artificial intelligence (AI) driven service experience solution, announced its launch in a hig...
Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO20200121211742

Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO

Alphabet Inc.’s chief executive officer urged the U.S. and European Union to coordinate regulatory approaches on artific...