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Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO20200121211742
Artificial Intelligence ‘Needs to Be Regulated,’ Says CEO
Alphabet Inc.’s chief executive officer urged the U.S. and European Union to coordinate regulatory approaches on artific...
Gartner Says Global IT Spending Trillions in 202020200120175658
Gartner Says Global IT Spending Trillions in 2020
Worldwide IT spending is projected to total $3.9 trillion in 2020, an increase of 3.4% from 2019, according to the lates...
AI And ML Revolutionizes Customer Experience20200115191709
AI And ML Revolutionizes Customer Experience
These days, it’s almost a truism that the CIO role has transformed from the sometimes pedestrian task of “running IT sys...
AI-Automated Customer Service is the Future20200115191232
AI-Automated Customer Service is the Future
Here’s how AI-driven automation technologies are changing customer service by delivering faster and more accurate assist...
The Power Of Conversational RPA And AI20200115190834
The Power Of Conversational RPA And AI
Robotic process automation (RPA) technology is transforming how businesses operate. Today, RPA software can work with bu...
Top 10 Predictions for AI in IT Operations20200115190405
Top 10 Predictions for AI in IT Operations
Gartner first coined the term "AIOps" a few years ago to describe "artificial intelligence for IT operations," and over ...
What Enterprises Need To Do To Scale RPA20200115185248
What Enterprises Need To Do To Scale RPA
Many business enterprises are implementing robotic process automation (RPA) pilots, deploying one or more robots in thei...
AI Customer Experience Enriches Customers And Employees20200113185340
AI Customer Experience Enriches Customers And Employees
Among the technology, trends shaping 2019 and beyond, the adaptation of artificial intelligence (AI) to shape and propel...
Five Conversational AI Predictions For 202020200113183620
Five Conversational AI Predictions For 2020
It seems hard to believe that a decade ago, there was no Siri, a chatbot was a rare sight and computers that held intell...
2020 Will Be The Year Enterprise Applications Go Cloud Native20200113182216
2020 Will Be The Year Enterprise Applications Go Cloud Native
Already this year, we’ve seen tremendous progress in advancing IT infrastructures and services to help companies acceler...
The Decade of Deep Learning20200110185329
The Decade of Deep Learning
As the 2010’s draw to a close, it’s worth taking a look back at the monumental progress that has been made in Deep Learn...
The Heady Reality of AI20191223215048
The Heady Reality of AI
AI has grown phenomenally in the last decade. One of the current big AI trends in the world is looking for places where ...
7 Artificial Intelligence Trends to Watch in 202020191220222512
7 Artificial Intelligence Trends to Watch in 2020
2020 is shaping up to be an exciting year for AI development. Artificial Intelligence offers great potential and, for so...
Top 8 Cloud Computing Trends for 202020191220213106
Top 8 Cloud Computing Trends for 2020
Cloud computing has proven transformational for businesses and society as a whole over the last decade. What’s in store ...
CIO 2020 Predictions: 10 Disruptive Predictions20191220212123
CIO 2020 Predictions: 10 Disruptive Predictions
By 2025, the CEO, CIO, and CXO partnership team must exploit the digital power of enterprise innovation with disruptive ...
17 Tech Predictions for 2020 – and Beyond20191220205853
17 Tech Predictions for 2020 – and Beyond
IT leaders look at the road ahead and predict what’s next for RPA, AI, 5G, quantum computing, cybersecurity, and more. W...
3 Reasons to Focus on the Bright Side of AI20191220205440
3 Reasons to Focus on the Bright Side of AI
Despite the growing ubiquity of AI, many IT leaders still feel anxious about their risks and unsure of the opportunities...
Are You Getting the Best Results from RPA?20191220205013
Are You Getting the Best Results from RPA?
It’s quite easy for RPA projects to derail and sometimes fail. Here are some common reasons why. The robotic process aut...
8 Biggest AI Trends of 2020, According to Experts20191220204433
8 Biggest AI Trends of 2020, According to Experts
Artificial intelligence is one of the fastest moving and least predictable industries. Just think about all the things t...
Predictions 2020: The Plan Ahead in Cloud Computing20191216190514
Predictions 2020: The Plan Ahead in Cloud Computing
Cloud computing has been a Top 3 trends in IT since it took root with the introduction of AWS's S3 data storage in late ...
2020 AI Predictions: RPA in Enterprise and Consumer Markets20191216185810
2020 AI Predictions: RPA in Enterprise and Consumer Markets
Watch for RPA to drive front-end enterprise digital transformation. One of the hottest goals in today’s major global ind...
CIO Role: 3 Areas to Focus on in 202020191216183800
CIO Role: 3 Areas to Focus on in 2020
Emerging technologies such as quantum computing and artificial intelligence create new security considerations and chang...
Use RPA And AI For Project Management20191212010634
Use RPA And AI For Project Management
Advanced technologies in robotic process automation (RPA) such as AI, machine learning, cognitive computing and pattern ...
Forbes 2020 AI Predictions20191212002900
Forbes 2020 AI Predictions
Many predicted the advent of natural interfaces like search and voice for analysis. Conversational AI or Big Data weren’...
Advances in AIOps for a Better Data Center20191212002347
Advances in AIOps for a Better Data Center
Advances in technology these days are on the rise and the evolution of AI as an operational component poses specific cha...
Don’t Overlook this Low-Hanging Fruit for RPA Success20191211235007
Don’t Overlook this Low-Hanging Fruit for RPA Success
If you’re researching RPA, one of the last things you probably want to hear about is software testing. RPA is undeniably...
The Top ITSM Trends for 202020191125224816
The Top ITSM Trends for 2020
IT service management (ITSM) plays an important role in how businesses use technology to improve their overall performan...
AI is Making Workplace Leaders More Productive20191125224242
AI is Making Workplace Leaders More Productive
No matter how we feel about artificial intelligence in the workplace, we can’t deny its transformative power. Today, the...
Google Plans to Make AI Less Mysterious20191125192317
Google Plans to Make AI Less Mysterious
There is a problem with artificial intelligence. It can be amazing at churning through gigantic amounts of data to solve...
Top AI Predictions For 2020 From IDC and Forrester20191123002752
Top AI Predictions For 2020 From IDC and Forrester
IDC and Forrester issued recently their predictions for artificial intelligence (AI) in 2020 and beyond. While external ...
RPA is good, but RPA-as-a-Service is better20191123002037
RPA is good, but RPA-as-a-Service is better
Robotic process automation (RPA) has proven to significantly increase in efficiency for companies that choose to adopt i...
IT Enables Scale in Digital Transformation20191123001545
IT Enables Scale in Digital Transformation
Few corporate functions have seen their role disrupted as much as IT these last few years. The help desk days are long g...
AI And Machine Learning Trends To Watch In 202020191123001041
AI And Machine Learning Trends To Watch In 2020
While efforts to bring conversational AI to the mass market began in earnest a few years ago, the technology is expected...
CIOs Will Face Management and Cost Control Challenges in 202020191123000351
CIOs Will Face Management and Cost Control Challenges in 2020
If the predictions made in a recent Forrester report prove true, 2020 will be a year of cost control and people manageme...
Evaluating RPA Tools? 32 Questions IT Leaders Should Ask20191122233531
Evaluating RPA Tools? 32 Questions IT Leaders Should Ask
Let’s start off with the bad news. Nearly half (40%) of RPA implementations never advance beyond the pilot phase. When t...
Why an AI Wave Could Hit the Business World in 202020191122232248
Why an AI Wave Could Hit the Business World in 2020
The promise of artificial intelligence—that it can turn masses of fuzzy data into money-making moves—is becoming less sc...
Automation Could Replace up to 800 Million Jobs by 203520191113174826
Automation Could Replace up to 800 Million Jobs by 2035
Some half of all jobs worldwide — or up to 800 million total jobs — could be at risk of becoming obsolete by 2035 due to...
Transition to AI Will Be ‘Brutal’ for Many Companies, ex-CEO Warns20191106001822
Transition to AI Will Be ‘Brutal’ for Many Companies, ex-CEO Warns
“It’s going to be brutal,” he told the room in his keynote address.John Chambers – the former Cisco CEO who grew the net...
Conversational RPA Synergizes the Power of RPA and AI20191105221904
Conversational RPA Synergizes the Power of RPA and AI
Robotic process automation (RPA) technology is transforming how businesses operate. Today, RPA software can work with bu...
Manual Business Functions That Should Be Automated20191010193505
Manual Business Functions That Should Be Automated
The age of automation is upon us. While businesses have started embracing artificial intelligence (AI) and machine learn...