In 2020, AI is being adopted evenly across enterprises, with R&D leading all departments by a wide margin. O’Reilly’...

By 2023, half of U.S. healthcare providers will dedicate resources to deploy robotic process automation (RPA), according...

Digital transformation fatigue happens when an organization loses sight of its "why." Here's how to revitalize your tran...

At Microsoft’s Build conference this week, CEO Satya Nadella announced the acquisition of Softomotive, which is a top RP...

Organizations are turning to technology to help stay connected and engaged with customers. As social distancing has put ...

AI is rapidly transforming the way that companies interact with their customers. MIT Technology Review Insights’ survey ...

Watch Aisera CEO Muddu Sudhakar discuss how Aisera's AI Service Management solution drives exceptional customer and empl...

The remote work lifestyle will eat the enterprise. Companies have already made huge investments for this and will not ab...

Companies world-wide are diverting capital spending from information-technology hardware to cloud services, artificial i...

These data and analytics technology trends will have significant disruptive potential over the next three to five years....

Alumnus and serial entrepreneur Muddu Sudhakar’s company, Aisera, offers a virtual AI-based workforce available 24/7. Wi...

Customer service centers, whether a shipping group dealing with consumers or an IT organization working with corporate e...

We’re already aware that AI is transforming the IT help desk. The recent global pandemic, however, calls new attention t...

Hospitals, grocery stores and other essential services are enlisting robots in the fight against the coronavirus outbrea...

Measuring and demonstrating the business value of IT is one of the biggest struggles for CIOs and IT leaders. There are ...

This five-phase approach will help chief information officers and IT leaders maintain continuity of operations during th...

Nomura's latest CIO survey signaled that the Covid-19 pandemic has begun hurting IT-spending budgets. But not all types ...

It used to be simple: CIOs were responsible for IT infrastructure. Now, they’re asked to participate in and even to lead...

Artificial intelligence has been around for many decades. However, In the past decade, interest and investment in AI has...

A growing number of tech companies and IT pros are working in a variety of ways to help fight the ongoing coronavirus pa...

Palo Alto, Calif.-based Aisera has been providing 24/7 AI technology-based assistance to health care providers and gover...

Robotic Process Automation (RPA) is a fairly simple technology. Consider that it is only been until the past few years t...

In normal times predictions are difficult enough. During a pandemic? Forget about it. However, if we look back on the do...

Aisera's AI Service Management (AISM) solution is designed to aid companies in growing and scaling using technologies su...

Aisera is offering its remote working virtual assistant and collaboration app free for 60 days to help healthcare organi...

Employees expect a personalized experience in their use of technology at work. This is due to the proliferation of techn...

Imagine what the business world would look like if customer support ran on autopilot. What comes to mind? If you’re in a...

IT decision-makers see real upside in our autonomous future. Most people believe that robots are here to help us. In a r...

In the second half of 2019, DEJ surveyed more than 3,000 organizations around a variety of topics about managing IT perf...

Zoom CEO Eric Yuan thinks the response to the coronavirus outbreak could lead to a fundamental, permanent shift in how p...

Hyperautomation conjures up images of automation run amok. But the term, coined by Gartner, essentially asks enterprises...

The AI sector has been hot for years in Silicon Valley. With some new trends, there is a list of eye-catching AI startup...

Aisera, the world's first AI-driven platform that automates tasks, actions, and workflows for employees, raised $20M in ...

If your automated DevOps pipeline or robotic process automation is flawed, it can spawn endless headaches, as these hard...

AI, unlike any other initiative, is a business transformation enabler and not another technology system implementation t...

Artificial intelligence won’t be very smart if computers don’t grasp cause and effect. That’s something even humans have...

Disruptive technology set to enhance banks’ use of big data giving customers more insightful banking options. Increasing...

Emphasizing Google Cloud’s unique ability to offer new software solutions unlike anything the market has seen, CEO Thoma...

For some, work gives life meaning. For others, it serves as a means to an end. I’m a firm believer in the former. Work m...

Robotic Process Automation (RPA), which allows for the automation of the tasks of workers, has been one of the hottest c...