Cisco Webex Integration
Conversational AI, Automation, and Agent-Assist Solution for Cisco Webex
AI Service Desk
Cisco Webex works effortlessly with Aisera’s AI Service Desk to power workflow automation for proactive self-service resolutions that boost employee productivity for companies leveraging Cisco Webex. Aisera’s AI-driven solution utilizes Conversational AI and Conversational RPA to deliver instant resolutions for IT requests, tickets, and inquiries through streamlined workflows on Cisco Webex chatbot. Easily support employees and improve satisfaction by providing them with quick knowledge retrieval, reduced workloads, and improved productivity.
How It Works
Aisera’s AI Service Management solution enables employee interaction, engagement, and accurate resolutions of support requests. Aisera brings out-of-the-box, streamlined workflows and automated support request resolutions that seamlessly integrate with existing third-party catalogs and ticketing systems such as ServiceNow, Jira, and BMC.
Capabilities
Aisera’s proprietary supervised an unsupervised NLP, NLU, and NLG on Cisco Webex ensures automated and optimized, AI-driven solutions for multi-turn conversational experiences for users.
Aisera’s AI-native RPA empowers automation and back-end processes with 1200+ out-of-the-box workflows that seamlessly integrate with Cisco Webex for improved productivity.
Deliver fast auto-resolutions and self-service resolutions with Aisera’s AI-driven Virtual Assistant for IT, HR, Sales. and Customer Service on Cisco Webex.
Aisera’s AI Service Management solutions deeply integrate with existing enterprise systems such as ServiceNow, Jira, BMC, and more.
Configure proactive and personalized alerts and notifications for higher user engagement and better auto-resolutions on Cisco Webex.
