Copilot for Webex

Conversational AI, Automation, and Agent-Assist Solution for Webex by Cisco

AI Service Desk

Aisera’s Copilot for Webex by Cisco works effortlessly to power workflow automation and provides proactive self-service resolutions that boost employee productivity. Aisera’s AI-driven solution utilizes Conversational AI and automation to deliver instant resolutions for IT requests, tickets, and inquiries through streamlined workflows on Webex by Cisco chatbot. Easily support employees and improve satisfaction with an enterprise Copilot that provides quick knowledge retrieval, reduces workloads, and improves productivity.

How It Works

Aisera’s AI Service Management solution enables employee interaction, engagement, and accurate resolutions of support requests. Aisera brings out-of-the-box, streamlined workflows and automated support request resolutions that seamlessly integrate with existing third-party catalogs and ticketing systems such as ServiceNow, Jira, and BMC.


Aisera’s proprietary supervised an unsupervised NLP, NLU, and NLG on Cisco Webex ensures automated and optimized, AI-driven solutions for multi-turn conversational experiences for users.

Aisera’s AI-native RPA empowers automation and back-end processes with 1200+ out-of-the-box workflows that seamlessly integrate with Webex by Cisco for improved productivity.

Deliver fast auto-resolutions and self-service resolutions with Aisera’s AI-driven Virtual Assistant for IT, HR, Sales. and Customer Service on Webex by Cisco.

Aisera’s AI Service Management solutions deeply integrate with existing enterprise systems such as ServiceNow, Jira, BMC, and more.

Configure proactive and personalized alerts and notifications for higher user engagement and better auto-resolutions on Webex by Cisco.

Find Aisera on Webex App Hub

Aisera’s AI Service Management solution is purpose-built on Webex by Cisco for delivering proactive and personalized service experiences with auto-resolution of tasks, actions, and inquiries at the IT Service Desk.

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