Transforming work at the world’s most trusted brands
From mission-critical processes to employee productivity, Global 2000 enterprises reimagine work with Aisera.
Customer spotlight
The City & County of Denver reduces costs and streamlines
IT operations with Aisera’s Agentic AI Platform.
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81%
Auto-resolution rate
79K
User hours
saved
85%
Increased employee
satisfaction
Quizlet scales its customer support with Aisera’s Agentic
AI Platform during rapid growth.
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70%
Auto-resolution rate
30K
Agent hours
saved
$3M+
Cost
savings
Customer trust:
the ultimate recognition
“Aisera deflects 90% of tickets,
bolstering agent efficiency”
Manager of IT services
Aisera sets businesses
up for success
We were looking to boost employee productivity with increased auto-resolution and allow us to drive our AI IT chatbot journey. We are very pleased with the roll-out of AiseraGPT and are looking forward to expanding our footprint and capabilities with Aisera.
Adam Dallaire
Senior Manager,
BDO Canada
Our self-service rate is over 70%, well above the industry average of 20 to 30%. We are using the built-in analytics to determine what is and is not working and tuning the ontology to be even more specific to our business. That should raise that rate even higher.
David DeMarco
SVP Business Technology,
Carta
“
We have implemented Aisera’s enterprise product for various business use cases. It has consistently provided accurate, business rule-driven responses and has demonstrated the capability to manage complex workflows and business logic. Overall, our experience has been exceptionally positive.
Associate Director,
Data and Analytics
The OneTouch® Assistant
powered by AiseraGPT has
been a game-changer for our
customer support team.
Ehab Goldstein
VP Global Customer
Care & Strategic Insights
Lifescan
