Drive Faster Resolutions with Workflow Automation
Orchestrate intelligent workflows across the enterprise and in customer service with Aisera’s AI Workflows. Reduce resolution times and increase productivity by automating frequently made requests & identifying improvement opportunities.
Create workflows in our low-code/no-code flow studio, leverage our library of pre-built workflows, or even import existing workflows from third party systems like UiPath and ServiceNow.
Boost Productivity with Hyperautomation
Improve response times and productivity by automating popular IT and HR requests such as software provisioning, password resets, user onboarding, PTO requests, 401K contribution, direct deposit enrolment and more.
Decrease development time by leveraging Aisera’s library of pre-built workflows across IT, HR, Finance, Procurement, Sales, Customer Service, Operations, and more.
Reuse Workflows defined in other systems
Aisera’s workflow automation platform can import existing workflows from UiPath, Workato, and more, eliminating the need to re-create flows and decreasing development time.
Rich, Pre-Built Integrations
Aisera integrates with various channels and endpoints, including Teams, Slack, Zoom Chat, Social Media, Webchat, Email, API, and more. You can also import existing workflows from ServiceNow, UiPath, Workato, and more to reduce development time.
Low-Code/No-Code Visual Studio
With Aisera’s Low-Code/No-Code studio, you can build automations with a drag-and-drop interface and orchestrate tasks and actions across multiple applications. Users can also leverage Aisera’s pre-built workflow library for turnkey automation.
Intent/Event Driven Workflows
Aisera allows you to create flows that can be triggered through conversations or through events. You can also orchestrate workflows using event data posted from other systems
Key Insights into Workflow Analytics
Aisera provides detailed analytics that give visibility into service gaps and common user behaviors. Identify bottlenecks and pinpoint where dropoffs are occurring while auto-streamlining workflows over time with Aisera’s comprehensive insights dashboard and reports.
Workflow Library and Templates
Aisera provides our customers with a library and pre-built workflows across IT, HR, Finance, Sales, Customer Service and more to help them realize value from automation initiatives in no time.