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Reduce & control costs
Improve user experience
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World-Class Organizations Choose Aisera
Through Aisera’s 24x7 virtual agent Zoom improved employee satisfaction by 80% and reduced support costs by $1 million.
Our self-service rate is over 70%, well above the industry average of 20 to 30%, helping us achieve over $1M in cost savings.
What impressed us was Aisera’s unsupervised learning capabilities, it also had the best intent recognition entity we could find.
84% of Chegg’s requests handled by Shelly were resolved to our satisfaction and led to 50% increase in agent productivity.