Aisera's Monthly Demo Series
From Tickets to Autonomy: How Agentic AI Reinvents IT Support
Date: Feb 25th, Wednesday
Time: 9:30 am PT / 12:30 pm ET
Traditional IT support depends on manual triage, rigid workflows, and fragmented knowledge, slowing resolution, and frustrating users. In this live demo, our AI experts will show you how agentic AI applies insights from historical tickets, device data, and prior resolutions to streamline everyday IT requests end-to-end.
We’ll walk through how teams move beyond reactive, ticket-by-ticket support to a learning-driven IT model that improves resolution speed, reduces operational effort, and gets smarter over time.
Join us on February 25 to see how agentic AI:
- Troubleshoots laptop issues intelligently by applying insights from historical incidents, device telemetry, and prior resolutions to guide diagnosis and resolution across OS, software, and performance issues.
- Diagnoses and resolves printer issues efficiently by correlating ticket history with driver status, queues, connectivity, and hardware signals to reduce repeat incidents and escalation cycles.
- Manages access dynamically by learning access patterns from real tickets to automate approvals and fulfillment, while maintaining governance, security, and full auditability.
