January 29th | 9:00 AM PT / 12:00 PM ET

Speakers:
Rahul Guha, VP, Product Management
Bhushan Jadhav, Senior Product Marketing Manager
Joanna Swartwood, Director, Growth Marketing & Demand Generation

AIOps has helped IT teams improve visibility and make sense of growing system complexity – but insight alone is no longer enough. Organizations still rely heavily on manual workflows and overextended L1/L2 teams. As environments expand across SaaS, cloud, and AI-driven applications, IT operations must shift from observing and reacting to anticipating issues and acting autonomously.

Join us on January 29 as we explore the shift from traditional AIOps to Agentic IT Ops – a new operational model where AI agents continuously learn, reason, and take action across the IT environment to enable proactive detection, dynamic service mapping, and autonomous remediation.

In the session, we’ll deep dive into:

• Why AIOps is no longer enough: How the shift from on-prem to SaaS to AI-driven systems has outpaced insight-only approaches – and why IT Ops now needs autonomous, agentic systems that can detect, decide, and act in real time.
• How Agentic IT Ops enables self-healing IT: See how advanced observability, dynamic CMDB, proactive detection, and AI incident assistants work together to prevent incidents, reduce MTTD and MTTR, and eliminate manual firefighting.
• The business impact of Agentic IT Ops: A before-and-after scenario showing how organizations reduce costly downtime, boost IT productivity, and achieve measurable ROI – and the “five deadly sins” that cause most AI initiatives to fail before they ever deliver value.