AI agents for facilities management
Accelerate facilities management and modernize workplace operations
About the company
Global provider of facilities and operational support services, serving clients in healthcare, business, and more
Headquarters
United States
Industry
Facilities Management
80%
Auto-resolution
rate
50%
Reduction in call volume
20%
Reduction in support costs
Deliver instant support for workplace tasks
Automate badge requests, guest registrations, and more to provide instant facilities support for employees, available 24/7.
Put employee satisfaction first
Keep employees informed with real-time alerts and eliminate wait times with intelligent work order triaging.
Automate resource management
Reduce admin overhead while eliminating bottlenecks by automating conference room and equipment reservations.
Industry’s most awarded
AI agent platform
Gartner® Magic Quadrant™ for Artificial Intelligence
Applications in IT Service Management
Aisera delivers good results for end-user self-service through robust conversational AI capabilities, enabling customers to leverage its proprietary large language model (LLM) or integrate their own models, with LLM Studio supporting tailored tuning using organizational knowledge and ITSM data.
IDC MarketScape: Worldwide Conversational AI Software
With the ability to create or enhance enterprise taxonomies, ontologies, or other knowledge models with generative AI, Aisera provides a single, intelligent universal entry point across IT, HR, Facilities, and more, orchestrating workflows and eliminating silos.
Aisera’s Gen-AI-centric tech stack serves as
an example of a Gen-AI native IT architecture
Aisera is a Gen-AI native company focusing on providing Gen-AI based solutions for, amongst other things, IT, HR, and customer service. Given their skew towards being a Gen-AI native company, this exhibit could illustrate how future tech stacks for companies could look.
Create a more efficient workplace with agentic AI for facilities management
Work orders &
maintenance
Ensure timely repairs with seamless management for work orders and maintenance requests.
Badge access &
visitor management
Simplify access control management with automated badge creation and streamlined visitor registration.
proactive
Communications
Generate drafts for company-wide updates, including scheduled maintenance, downtime, repairs, and more.
Resources &
Reservations
Help employees access resources easily by automating the parking reservation process using AI agents for facilities management.
Policies & Guidelines Support
Provide instant answers to questions regarding office policies, building info, parking and transportation policies, and more.
