AI for procurement
Optimize supply chain management and
simplify procurement processes
Omnitrax drives efficiency & boosts employee
satisfaction with Aisera’s Assistant
About the company
Omnitrax is a rail and real estate company and is one of the largest privately owned railroad companies in the United States.
Headquarters
Denver, Colorado
United States
Industry
Rail & Real Estate
Customer since
2023
89%
Auto-resolution
rate
60%
First call resolution
improvement
50%
Improved agent
productivity
Reduce cost through process automation
Automate tasks for inventory management, supplier selection, ethical sourcing standards, pricing strategies, and more.
Enhance supplier collaboration
Enable self-service & seamless interactions with suppliers to answer any query instantly and accurately.
Boost customer
satisfaction
Gain real-time insights, supplier performance, and supply chain efficiency and generate custom reports and alerts.
Intelligent procurement and
supply chain with agentic AI
ORDER PROCESSING
AND UPDATES
Enable users to modify quantities, verify product details, and instantly receive revised order confirmations without human intervention.
SPEND ANALYSIS
Analyze spend patterns across categories to identify cost-saving and efficiency improvement opportunities. This enables procurement teams to manage budgets and allocate resources more effectively.
CONTRACT
MANAGEMENT
Streamline contract review by extracting key details, ensuring compliance, and generating standardized documents from templates for speed and consistency.
INVENTORY MANAGEMENT &
DEMAND FORECASTING
Proactively alert procurement teams across multiple channels when inventory levels fall below a certain threshold and trigger reorders. Facilitate regular inventory checks and audits.
SUPPLIER MANAGEMENT
Streamline logistics by analyzing transportation routes, performance history, pricing, inventory management, and supplier lead times to pinpoint the best suppliers for specific products.
Industry’s most awarded
AI agent platform
Gartner® Magic Quadrant™ for Artificial Intelligence
Applications in IT Service Management
Aisera delivers good results for end-user self-service through robust conversational AI capabilities, enabling customers to leverage its proprietary large language model (LLM) or integrate their own models, with LLM Studio supporting tailored tuning using organizational knowledge and ITSM data.
IDC MarketScape: Worldwide Conversational AI Software
With the ability to create or enhance enterprise taxonomies, ontologies, or other knowledge models with generative AI, Aisera provides a single, intelligent universal entry point across IT, HR, Facilities, and more, orchestrating workflows and eliminating silos.
Aisera’s Gen-AI-centric tech stack serves as
an example of a Gen-AI native IT architecture
Aisera is a Gen-AI native company focusing on providing Gen-AI based solutions for, amongst other things, IT, HR, and customer service. Given their skew towards being a Gen-AI native company, this exhibit could illustrate how future tech stacks for companies could look.
