Generative AI for
Federal & Defense
Empowering Federal & Defense Agencies with Advanced Generative AI
70%
Auto-Resolution
Rate
74%
Improvement
in CSAT
80%
Improvement in
Mean Time to Resolution
Use Cases
Personalized & Permission-Aware AI Search
Generate search results based on users’ ACL (Access Control List) to restrict unauthorized users from accessing sensitive information, ensuring strict adherence to privacy and security protocols.
Technical Troubleshooting & Account Lockout Assistance
Enhance self-service and streamline technical support with AI workflows. Automate repetitive IT tasks like VPN troubleshooting, optimizing computer performance, account lockout assistance, and more.
Software Installation & Hardware Procurement
Boost productivity, reduce employee effort, and allocate resources more efficiently with AI workflows for software provisioning, installation, and hardware procurement.
Automated Incident Analysis and Reporting
Analyze incidents from ticketing platforms and telemetry data (MELT) from infrastructure, apps, and services to identify root causes for faster incident resolution. Generate incident summaries with Generative AI to boost response times and enhance decision-making.
AI-Driven Next Best Actions
Aisera’s platform recommends the next best actions for employees, using Domain-Specific LLMs to provide personalized, contextual suggestions that enhance productivity and reduce resolution times.
Regulatory and Compliance Requirements
With the TRAPS framework, Aisera’s Generative AI ensures compliance with stringent data governance requirements. Aisera features robust security measures to protect sensitive information, making AI integration safe and trustworthy for federal customers.
Learn how a Top Military Branch Deploys Generative AI as its
First Line of Defense
Benefits & Integrations
80% Improvement in Resolution Times
74% Improvement in CSAT with built-in analytics & Domain Specific LLMs
Leverage trusted and secure Gen AI that meets stringent regulatory & compliance requirements
