Unleashing the Power of
AI for Facilities
Trusted by Leading Companies
AI Service Desk for Facilities
Aisera’s AI Service Desk automates and simplifies tedious, manual, and repetitive tasks of facility management teams, from common office maintenance to employee work requests. With Aisera’s AI Service Desk, teams can automate workflows for tasks such as on-site maintenance, badge requests, parking permits, or even onboarding new employees, all while reducing operational costs and exceeding employee service expectations.
Enhanced Self-Service Experience
Provide instant suggestions and solutions to common facilities and workplace-related tasks
Improve ESAT and
Reduce Mean-Time-to-Resolution (MTTR) by deflecting routine and auto-resolving repetitive requests
Increase Collaboration and Drive Operational Efficiency
Improve collaboration across teams and departments, such as IT, HR, and Finance by automating workflows and streamlining processes
Centralized Facility and
Maintenance Requests Hub
Enable end-users to use their preferred collaboration tool to submit and track requests such as requesting a new access card, submitting a maintenance request, booking a conference room, or ordering office equipment.
Broadcast important company-wide information or updates, including scheduled maintenance, downtime, repairs, office policy updates, security notifications and more.
Instant Policy and Facility
Information, No Human
Auto-resolve requests from coworkers for readily available information, such as office policies, building locations, unreserved meeting rooms, or printer locations – all without any human interaction.