Agentic AI for Freshservice
Aisera’s AI Agent platform integrates with Freshservice, enabling a system of AI agents that reason, plan, and orchestrate to take autonomous actions across IT, HR, and more to scale support, boost productivity and auto-resolution, and deliver immediate ROI.
Scale support
and reduce costs
Drive efficiency by auto-resolving routine and repetitive tasks, allowing IT teams to handle more requests and focus on strategic initiatives while not increasing headcount.
Boost productivity
and auto-resolutions
Empower users with 24/7 self-service through AI agents that deliver contextual, accurate answers and autonomously resolve user requests while speeding response times, and improving user satisfaction.
Fast time
to value (ROI)
Realize immediate ROI with Aisera’s out-of-the-box, purpose-built AI agents or quickly create, test, and deploy AI agents within minutes using natural language for greater ticket deflection.
Trusted by leading enterprises
Drive immediate ROI with
agentic AI for Freshservice
Key capabilities
AGENTIC ORCHESTRATION
Orchestrate and coordinate multiple AI agents that can reason, plan, and take actions to execute tasks across the enterprise.
AUTONOMOUS WORKFLOW
EXECUTION
Automate end-to-end processes with AI agents from detection to fulfillment without human involvement.
PRE-BUILT
AI AGENT LIBRARY
Select and deploy from a collection of purpose-built AI agents across domains like IT, HR, Finance, and more.
HYPERFLOWS
Build and launch AI agents using natural language and dynamically call the appropriate APIs to plan and execute action sequences, ensuring swift task completion.
OPEN PROTOCOL
COMPLIANCE
Connect any agent (native or third-party), app, channel, or system of record to future-proof integration and scale with native support for A2A, MCP, and AGNTCY.
DOMAIN-SPECIFIC LLMS
Leverage domain-specific LLMs that understand the unique needs of each domain and industry, delivering highly accurate and contextually relevant responses to users.
DATA SECURITY &
PRIVACY WITH TRAPS
Embed trusted, responsible, auditable, private, and secure AI operations at every layer.
