AiseraPlay, an
AI playground
Get hands-on experience with AI agents and explore how they can transform your IT, HR, and Facilities operations today.
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Real-world use cases in
the AI playground.

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How AI agents boost productivity
and increase satisfaction.
Explore AiseraPlay use cases
IT
Experience the most common IT use cases, such as automating password resets, software provisioning, VPN troubleshooting, ticket management, device setup and troubleshooting, and more.
HR
Discover how you can deliver a great employee experience with instant support for HR policy questions, employee record updates, referral submissions, PTO request management, and more.
Facilities
Simplify facility management with instant lost badge replacements, visitor pass creation, parking reservations, and building management support.
Industry’s most awarded
AI agent platform
Gartner® Magic Quadrant™ for Artificial Intelligence
Applications in IT Service Management
Aisera addresses a wide set of AI applications in ITSM use cases within its offering. Customers can leverage Aisera’s proprietary LLM or bring their own models and use the LLM Studio to tune them with their own knowledge and ITSM data.
The Forrester Wave™: Conversational AI
Platforms for Employee Services
The strength of Aisera’s current offering comes from its variety of functionality, with strong support across agent augmentation, automation facilities, prebuilt assets, automated workflow development…
IDC MarketScape: Worldwide Conversational AI Software
Generative AI is game-changing for conversational AI, and Aisera’s conversational AI platform is making heavy use of generative AI to help organizations quickly create and deploy conversational AI solutions that meet a variety of needs both internally and externally.
Aisera’s Gen-AI-centric tech stack serves as
an example of a Gen-AI native IT architecture
Aisera is a Gen-AI native company focusing on providing Gen-AI based solutions for, amongst other things, IT, HR, and customer service. Given their skew towards being a Gen-AI native company, this exhibit could illustrate how future tech stacks for companies could look.
AI agent playground FAQs
What is an AI agent playground?
An AI agent playground is an interactive environment where users can experiment with agentic AI, and simulate real-world use cases in a safe, controlled setting. It allows users to see how agents respond, or take actions – without needing to deploy them into production.
Is AI playground safe to use?
Yes – AI playgrounds are generally safe to use because they operate in a sandboxed environment that isolates testing from real systems. This means actions performed inside the playground don’t affect live data, applications, or production workflows. However, users should still avoid entering sensitive or personal information, and rely on platforms that follow proper security, data handling, and privacy best practices.
Is the AI agent playground free?
Many AI agent playgrounds offer a free tier for experimentation – allowing users to test basic agent capabilities, prompts, and workflows at no cost. Some platforms provide additional features such as integrations, multi-agent orchestration, or advanced analytics as part of paid plans. Whether it’s free depends on the specific provider, but most allow users to try core functionality without requiring a subscription.
