Recap Customer Meetings

Listens to or reads earnings calls and extracts key takeaways, such as executive priorities, market risks, and investment areas. It condenses this into digestible summaries that help sales representatives tailor their pitch to align with what is the top priority for the customer’s leadership.

Creates customized workshop agendas based on the prospect’s business needs, stakeholder profiles, prior engagements, and strategic objectives. It ensures that sessions are productive, aligned with sales goals, and demonstrate value to all attendees; all while reducing planning overhead.

Compares products based on features, pricing, and customer fit by analyzing internal data and market benchmarks. It enables quick, data-driven comparisons to better position offerings in competitive sales situations.

Automates account research by gathering and synthesizing company news, executive changes, financials, hiring trends, and social sentiment. It delivers sales-ready briefs that help reps quickly understand an account’s current landscape, pain points, and buying signals—saving hours of manual research.

Streamlines the process of issuing credit notes by analyzing returns, billing disputes, or pricing errors. It drafts credit documentation directly within ERP systems, ensuring accuracy, audit readiness, and reduced cycle time for resolving customer credits and adjustments.

Generates SAP - compatible invoices by mapping data from approved sales orders, delivery confirmations, and quote documents. It ensures consistency, reduces billing delays, and automates compliance with financial system requirements; helping finance and sales teams stay in sync.

Handles pricing inquiries from business partners by retrieving contract terms, volume discounts, and historical rates from ERP systems. It delivers accurate, timely responses to ensure partners receive the right pricing while freeing up internal teams from manual lookup work.

Transcribes sales calls, identifies intent to purchase, and extracts details like SKUs, pricing, and delivery dates. It uses this information to automatically draft customer orders, ensuring follow-through without requiring reps to revisit recordings or take extensive notes.

Parses incoming customer emails to identify order intent, extract relevant details (products, quantities, pricing, terms), and auto-generate structured sales orders. This reduces manual data entry, improves accuracy, and accelerates order fulfillment workflows for sales teams.

Transforms approved quotes into detailed sales orders by pulling product specs, pricing, and customer details directly from the quote. This ensures speed and accuracy in processing, reduces friction between quote approval and fulfillment, and minimizes administrative tasks.

Continuously monitors customer activity, sentiment from support interactions, usage metrics, and renewal signals to identify accounts with high churn risk. It alerts account managers proactively, recommending personalized outreach and retention strategies to address potential issues before they escalate.

Reviews CRM data, firmographics, engagement history, and recent updates to automatically generate concise summaries of new customer accounts. This equips sales reps with a quick yet comprehensive understanding of each account's potential, helping tailor messaging and outreach strategies from the very first interaction.

Analyzes industry trends, prospect pain points, and historical customer success data to recommend relevant use cases. It generates clear narratives that connect the prospect’s challenges to proven solutions, helping reps present tailored, compelling value propositions during outreach and meetings.

Generates customized customer presentations by pulling in relevant case studies, product features, usage data, and customer pain points, helping sales reps tailor decks that resonate and drive impact.

Prepares sales representatives for follow-up conversations by summarizing past discussions, current deal status, outstanding questions, and suggested next steps. It offers tailored talking points, relevant collateral, and contextual insights that help drive the conversation forward with confidence.

Jira, Confluence, Microsoft Teams, Slack

Scans CRM notes, sales call transcripts, emails, and chats for competitor mentions, highlighting areas where your offering can differentiate. It surfaces these insights as competitive sales opportunities, enabling reps to act quickly and position your solution more strategically.

Compiles a holistic view of each customer by aggregating deal stages, open tickets, meeting notes, renewal data, and recent interactions. It creates clear, structured summaries that help account managers stay on top of current status, next steps, and potential risks or upsell opportunities.

Creates personalized LinkedIn outreach messages using CRM data, prospect profiles, recent activity, and engagement trends. It helps reps connect with prospects more effectively and improve social selling success.

Automatically generate personalized outreach emails tailored to each prospective customer based on their industry, role, digital behavior, and prior interactions. By integrating CRM data, company news, and historical sales messaging, crafting compelling messages that align with the customer’s pain points and buying stage. This eliminates manual writing tasks for sales reps, ensures consistency across teams, and helps scale outbound efforts.