Reimagine work, deliver business value with Aisera AI Agent Platform
Build, deploy, and manage purpose-built AI agents for IT, HR, Procurement, Finance and more to achieve:
63% annual costs reduction
75% auto-resolution rate
55% boost in employee productivity
78% improvement in employee satisfaction
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The world’s most awarded agentic AI platform
Gartner® Magic Quadrant™ for Artificial Intelligence Applications in IT Service Management
The Forrester Wave™: Conversational AI Platforms for Employee Services
IDC MarketScape: Worldwide Conversational AI Software
Why global’s brands trust Aisera
Increased agent productivity by 60%
The impact of Aisera’s AI Agent platform was immediately evident following the deployment of NJ Transit’s internal AI agent, Travis. Employees quickly gained the ability to resolve IT issues autonomously across multiple channels, including Microsoft Teams, reducing reliance on the help desk and streamlining internal support.
Aisera enabled OmniTRAX to unify employee support with a streamlined, self-service experience. AI agents for IT deliver personalized help directly through webchat and Microsoft Teams, boosting productivity and resolution speed.
Big 5 Sporting Goods supercharged employee productivity with Aisera AI Agents, delivering instant, personalized IT support, auto-remediating issues, and transforming their IT strategy by only escalating what truly matters.
With Aisera’s AI Agent platform, Lifescan now automatically resolves 65% of incoming support requests, eliminating redundant inquiries and significantly reducing agent fatigue.
BDO Canada introduced a proactive self-service AI agent named EVA, which automated IT support tasks such as software provisioning, hardware procurement, account troubleshooting, and more.