Deep Dive into Aisera’s NLP

Deep Dive into Aisera’s NLP

How does Aisera differ from the competitive landscape and why should you care?

From basic menu architecture and rule-based chatbots to keyword recognition and cognitive virtual assistants, AI has rapidly infiltrated and revolutionized the domain of contextual conversation.

While rule-based chatbots can only handle a portion of user traffic and inquiries, cognitive virtual assistants can accurately resolve copious amounts of user requests. Leveraging AI and cognitive computing, virtual assistants can identify the intent behind a user’s query in any given context despite sentence structure or spelling and grammatical errors. They can also discern sentiment from user utterances and voice.

Find more about Aisera’s NLP by downloading this white paper.