Tech Exceptions Live: Autonomous Customer Service Leveraging AI

Tech Exceptions Live: Autonomous Customer Service Leveraging AI

Watch this episode with Ruthie Yakubu, Muddu Sudhakar, and Puru Amradkar on how Aisera is redefining the future of service desks through autonomous customer service.

An exceptional conversation with serial entrepreneur Muddu Sudhakar, CEO of AISERA, and Puru Amradkar, VP of Product and Sales Engineering who have raised over $50M in funding for their AI-Driven service management software intended to automate the resolution of service issues. In this session, we will discuss how the company is redefining conversational AI using unsupervised NLP, NLU, and RPA to make the automated customer experience exceptional.