Cloud Service Management and ticketing solution
January 25, 2019
Cloud Service Management and Ticketing Solution
In the age of cloud services and AI, it’s important to make sure clients are understood and have effective solutions. Aisera, or AI Service Era, a cloud service management solution application, provides ticketing as a solution on AWS, and can also be used for third-party apps. It provides personalized services for both consumers and agents by curating knowledge bases built from ticket information, public knowledge bases, and historical content. To learn more, watch our interview with CEO Muddu Sudhakar and Head of Product Somya Kapoor.