8×8 Case Study: Samuel Wilson

Aisera Conversational AI

8×8 CFO Samuel Wilson discusses how Aisera’s AI Customer Service did more than shorten resolution times but increased customer satisfaction and first contact resolution rate. Aisera partnered with 8×8 to offer company-wide self-service for rapid resolutions and digitally scale their support team. Watch the video to learn more about the process for 8×8 and how Aisera beat out the competition in a heated bake-off! 

 

Click here to learn more: https://aisera.com/customers/8×8