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Aisera offers an AI service management (AISM) solution featuring three key capabilities that provide organizations with the ability to apply AI for ITSM, CSM, and other operations tools. 

Aisera’s solutions greater productivity and efficiency while significantly reducing costs. Through Aisera, organizations can provide users with a personalized and proactive AI service experience with conversational AI, intelligent process automation, and ticket IQ.

With your personalized demo, you’ll see how AISM’s three capabilities implements AI for ITSM, CSM, and other operations tools:

  • Conversational AI delivers 70% ticket reduction
  • Task and actions automation provides up to 90% MTTR reduction
  • Ticket IQ generates a 90% FCR improvement

 

Make sure you are providing your organization with AI solutions that streamline your IT service, Customer Service, HR, and Operations organizations. Request a demo today to see Aisera in action and find out how it integrates into your environment on Day 1.