There is a problem with artificial intelligence. It can be amazing at churning through gigantic amounts of data to solve challenges that humans struggle with. But understanding how it makes its decisions are often very difficult to do, if not impossible.

That means when an AI model works it is not as easy as it should be to make further refinements, and when it exhibits odd behavior it can be hard to fix.

But at an event in London this week, Google’s cloud computing division pitched a new facility that it hopes will give it the edge on Microsoft and Amazon, which dominate the sector. Its name: Explainable AI.

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