Provide Self-Service Through COVID-19

As coronavirus (COVID-19) continues, businesses are experiencing high volumes of IT issues and service desk requests across IT, HR, and Customer Service. Not only are service-oriented departments in need of scaling support, but they’re also in need of providing greater self-service to users to resolve their support issues autonomously.

As part of Aisera’s Virtual Assistant and Collaboration solution, the Aisera Virtual Assistant App is free for 60 days to help businesses, healthcare organizations, and government agencies provide autonomous consumer-like self-service experience to employees and customers during a time of need through this global pandemic.

 

Aisera’s Virtual Assistant App provides: 

  1. Dynamic Knowledge Management to accelerate Time-to-Value
  2. Conversational RPA and cuts up to 90% of Service Desk costs
  3. Conversational AI for 65-80% auto-resolution rates on Day 1
  4. TicketIQ and Agent Assist to boost employee productivity by 80%

 

Sign up now to see Aisera’s Virtual Assistant autonomously deliver responses to high volumes of IT issues, questions, concerns, and inquiries, enabling businesses to focus on urgent or business-critical support cases to support organizations through the COVID-19 new normal.

Ultimately the goals for deploying AI across the enterprise are to ensure business uptime, improve employee productivity, decrease operational costs, and improve customer experience. What’s more, with Aisera, you can deliver a consumer-like self-service experience for both employees and customers to improve overall satisfaction while managing costs to support a digital remote workforce.

covid-19-it-issues-aisera-customers-we-serve

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Provide Self-Service Through COVID-19

As coronavirus (COVID-19) continues, businesses are experiencing high volumes of IT issues and service desk requests across IT, HR, and Customer Service. Not only are service-oriented departments in need of scaling support, but they’re also in need of providing greater self-service to users to resolve their support issues autonomously.

As part of Aisera’s Virtual Assistant and Collaboration solution, the Aisera Virtual Assistant App is free for 60 days to help businesses, healthcare organizations, and government agencies provide autonomous consumer-like self-service experience to employees and customers during a time of need through this global pandemic.

 

Aisera’s Virtual Assistant App provides: 

  1. Dynamic Knowledge Management to accelerate Time-to-Value
  2. Conversational RPA and cuts up to 90% of Service Desk costs
  3. Conversational AI for 65-80% auto-resolution rates on Day 1
  4. TicketIQ and Agent Assist to boost employee productivity by 80%

 

Sign up now to see Aisera’s Virtual Assistant autonomously deliver responses to high volumes of IT issues, questions, concerns, and inquiries, enabling businesses to focus on urgent or business-critical support cases to support organizations through the COVID-19 new normal.

Ultimately the goals for deploying AI across the enterprise are to ensure business uptime, improve employee productivity, decrease operational costs, and improve customer experience. What’s more, with Aisera, you can deliver a consumer-like self-service experience for both employees and customers to improve overall satisfaction while managing costs to support a digital remote workforce.

covid-19-it-issues-aisera-customers-we-serve