Cut Costs with Self-Service

AI Service Desk for IT and Customer Service

Controlling OPEX is more essential than ever during the lockdown. Now you can optimize your Service Desk solutions by automating repetitive manual tasks, actions, and business processes. Decrease ticket volumes—even with a reduced workforce—and cut costs while delivering an exceptional Alexa-like self-service experience.

Service desks and help desks are operated by humans with manual service-oriented interactions. In the world of cloud and AI, the service desk needs to be improved and modernized. With Aisera’s AI Service Desk and AI Customer Service solutions, businesses can scale IT, Customer Service, and HR to support the influx of employee and customer requests.

Our customers have seen exceptionally good results in the areas of improving user experience, employee productivity, and decreasing costs. Our customers are achieving over 60% auto-resolutions and self-service for an improved experience, 70% improvements in user productivity, and overall average cost savings of 80% or more.

Aisera can help you:

1. Apply an AI-first and AI-native approach to your existing service desk
2. Give users a Conversational Experience through a Virtual Assistant
3. Use Conversational RPA to automate existing RPA workflows
4. Provide end-to-end Omnichannel 24×7 Self-Service

Sign up now! Aisera’s Virtual Assistant and Collaboration app is free for 60 days to help healthcare organizations, government agencies, and businesses provide autonomous customer service during a time of need through this global pandemic.

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Controlling OPEX is more essential than ever during the lockdown. Now you can optimize your Service Desk solutions by automating repetitive manual tasks, actions, and business processes. Decrease ticket volumes—even with a reduced workforce—and cut costs while delivering an exceptional Alexa-like self-service experience.

Service desks and help desks are operated by humans with manual service-oriented interactions. In the world of cloud and AI, the service desk needs to be improved and modernized. With Aisera’s AI Service Desk and AI Customer Service solutions, businesses can scale IT, Customer Service, and HR to support the influx of employee and customer requests.

Our customers have seen exceptionally good results in the areas of improving user experience, employee productivity, and decreasing costs. Our customers are achieving over 60% auto-resolutions and self-service for an improved experience, 70% improvements in user productivity, and overall average cost savings of 80% or more.

Aisera can help you:

1. Apply an AI-first and AI-native approach to your existing service desk
2. Give users a Conversational Experience through a Virtual Assistant
3. Use Conversational RPA to automate existing RPA workflows
4. Provide end-to-end Omnichannel 24×7 Self-Service

Sign up now! Aisera’s Virtual Assistant and Collaboration app is free for 60 days to help healthcare organizations, government agencies, and businesses provide autonomous customer service during a time of need through this global pandemic.